Automotive Service Advisor

Automotive Service AdvisorAnderson Ford North is looking for an Automotive Service Advisor to join our fast-paced shop. If you're the right one for us, you take pride in your work, think of the automotive industry as more than just a job, and see yourself as bringing great value to our company. We're a family-owned business that began in Nebraska 40 years ago. We believe in doing business in a way that builds up the community around us, and we have centered our mission on valuing people. Anderson Auto Group consists of eight retail locations in Nebraska and Missouri.Benefits for Full Time Service Advisors:Paid Vacations & No WeekendsProfessional Development & Continued EducationEmployee Appreciation Events Such as Cook-Outs, Outings, and ContestsA 401k MatchMedical, Dental, Vision, Life & Disability InsurancesEmployee Discounts on Vehicles, Service & PartsResponsibilities of Service Advisors:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirements:Proven record of achieving exceptional Customer SatisfactionPrevious experience as a Service Advisor is a plusAbove average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityAs part of our application process, all applicants will be required to pass a pre-employment drug screen and background check. Applicants must be at least 18 years of age and be authorized to work in the U.S. A valid driver's license is also required. Anderson Auto Group is EEOC compliant.