Restaurant Training and Development Director - $80K - $85K - Growing Fast Casual Brand #ZRB 3520708

Job Description

Job Description

The Role:

As Director of Training & Development, you will ensure that as we grow, we protect both sides of that identity: operational excellence and cultural edge.

You will architect and lead the entire training ecosystem across the organization — from onboarding and immersion to leadership development and National Store Openings (NSO).

You will work cross-functionally with Operations, Culinary, and HR to ensure our training systems are scalable, measurable, and aligned with aggressive expansion goals.

Compensation: $80K – $90K + Relocation Provided

Travel: Extensive (NSO Support Across Markets)

What’s In It For You

• Own the learning strategy for a fast-growing, high-visibility brand
• Build and scale systems that directly impact growth and guest experience
• Lead National Store Openings (NSO) across multiple markets
• Work for a brand that is performance-driven — but never stiff or corporate
• Join a counter-culture concept that values personality as much as precision
• Relocation assistance provided
• Clear runway for long-term leadership growth

This is not a maintenance role. This is a build-the-engine opportunity.

About the Brand

We are a fast casual concept built on quality, culture, and controlled execution — but we don’t do “uptight corporate.”

Our counter-culture theme celebrates individuality, bold energy, and authenticity. We believe disciplined operations and high standards can coexist with personality, creativity, and fun.

We take the work seriously.

We don’t take ourselves too seriously.

What You’ll Own

Enterprise Training Strategy

• Design and implement scalable training programs for hourly team members, managers, and leaders
• Build structured development pathways from onboarding through multi-unit leadership
• Translate brand values, service standards, and culture into clear, practical training systems
• Establish KPIs that tie training effectiveness directly to operational performance

Brand Standards & Training Restaurants

• Ensure all training locations operate as best-in-class model restaurants
• Partner with Operations to audit, coach, and elevate execution
• Protect brand integrity while allowing personality to thrive
• Serve as the subject-matter authority on standards, systems, and service model

National Store Openings (NSO)

• Lead training deployment for every new store opening
• Travel extensively to each area supporting new market launches
• Recruit, certify, and mentor a bench of elite NSO trainers
• Build repeatable, high-impact opening playbooks that scale with growth

You will be on the ground where it matters most — at the point of expansion.

Trainer & Leadership Development

• Develop powerful train-the-trainer programs
• Strengthen coaching tools for GMs and Area Leaders
• Build internal leadership pipelines that support retention and bench planning
• Raise the standard of teaching consistency across markets

Cross-Functional Impact

• Align training strategy with business objectives
• Use performance data and field feedback to continuously refine programs
• Champion a culture that balances accountability with energy and authenticity

What We’re Looking For

• Proven multi-unit restaurant training leadership experience (fast casual preferred)
• Extensive NSO support experience
• Deep understanding of operational systems and service models
• Experience building scalable infrastructure in a growth environment
• Strong executive presence with the ability to influence without authority
• Comfortable in a high-growth, high-travel, fast-moving organization
• Someone who thrives in a brand that values discipline and edge equally

--If you’re a training leader who can build structure without stripping personality — and who believes operational excellence and counter-culture energy can coexist — this is your opportunity to shape a brand at scale.