Sr. Systems Engineer

Job Description

Job Description

Description:

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals through a network of more than 1,200+ primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

Role Summary

The Sr. Systems Engineer is responsible for the design, integration, and 24/7 maintenance of high-availability infrastructure across physical, virtual, and cloud environments. This role manages a hybrid ecosystem of 200+ virtual servers, ensuring 100% uptime for business-critical services, SQL clusters, and SDLC lifecycles.

Key Responsibilities:

Infrastructure & Cloud Management

• Hybrid Ecosystem: Manage and scale 200+ virtual servers across on-premise (VMware) and cloud (Microsoft Azure) environments.
• Virtualization: Administer VCenter, ESXi hosts, VSAN, and Dell storage arrays (VxRail/PowerStore).
• Azure Operations: Provision VMs, manage Storage Accounts, Entra ID (Azure AD) sync, and configure Network Security Groups (NSGs).
• SDLC Support: Build and maintain consistent DEV, UAT, and PROD environments to support developer efforts and SQL Server clusters.

Systems Operations & Automation

• Performance Monitoring: Utilize LogicMonitor, SolarWinds, and ManageEngine to proactively ensure system health.
• Patching & Security: Execute monthly automated patch management and security hardening baselines to maintain compliance.
• Automation: Deploy software and client agents via PowerShell scripting and automated deployment tools.
• Identity Services: Manage Active Directory (AD), including GPO, DNS, DHCP, and schema upgrades.

Data Integrity & Continuity

• Disaster Recovery: Act as a key point of contact for DR failover testing and live emergency response.
• Backup Administration: Manage enterprise-wide backup solutions (Veeam) across M365 and cloud vaults, including archival to LTO tape.
• Root Cause Analysis: Review system logs to provide deep-dive analysis and permanent solutions for recurring issues.

Senior Level Additional Responsibilities

• Strategic Planning: Perform systems forecasting (storage, cloud compute, data center footprint) to accommodate future growth.
• Technical Leadership: Act as the lead for large-scale rollouts and complex migrations; mentor junior engineering staff.
• Business Analysis: Translate complex business requirements into technical solutions, analyzing cost, risk, and feasibility.
• Escalation Lead: Serve as the Tier 3 point of contact for critical P1 outages and vendor coordination.

Key Competencies

• Infrastructure Expertise: Deep understanding of hybrid environments, virtualization, and cloud platforms
• Problem Solving & Root Cause Analysis: Ability to diagnose complex system issues and implement sustainable solutions
• Automation & Efficiency: Experience leveraging scripting and automation tools (PowerShell, CLI) to streamline operations
• Security Mindset: Knowledge of system hardening, vulnerability management, and secure infrastructure practices
• Collaboration & Communication: Effectively partners with cross-functional teams including network, security, and development
• Operational Excellence: Strong focus on uptime, system performance, and proactive monitoring
• Adaptability: Comfortable working in a fast-paced environment with evolving technologies and priorities
• Documentation & Organization: Maintains clear, thorough technical documentation and processes

Required Qualifications

• Sr. Systems Engineer: Bachelor’s in Computer Science and a minimum of six (6) years of experience (or eight (8) years of equivalent experience).
• Core: VMware ESXi 8.0+ (Advanced), Windows Server 2022 (Advanced).
• Cloud: Microsoft Azure (Intermediate to Advanced).
• Networking: Knowledge of TCP/IP, Cisco, and Palo Alto Firewalls.
• Scripting: PowerShell or Azure CLI for automation.
• Microsoft Office: Advanced skills in Outlook, Excel, Word and PowerPoint

Preferred Qualifications

• MCSE or Azure Solutions Architect Certification

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Availability: Participation in a 24/7 on-call rotation; evening/weekend work required for maintenance windows.
• Location: 100% office-based in Boca Raton; no international remote access permitted.
• Travel: Up to 25% (domestic).
• Physical: Ability to lift up to 25 lbs (server hardware) and sit for prolonged periods.
• Prolonged periods of sitting and using hands/fingers for working on a computer.
• Specific vision abilities include close vision and the ability to adjust focus from near to far.
• Must talk and/or hear for significant periods of each day.
• Must be able to lift and/or move up to 30 pounds periodically.

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive Compensation: Attractive base salary complemented by performance-based incentives.
• Comprehensive Benefits: Health, dental, vision insurance, and retirement plans.
• Professional Development: Access to ongoing training and leadership development programs.
• Positive Work Environment: Consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.

Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.