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Head of Client Experience & Strategy

HDR

HDR is a leading design, engineering and consulting firm. HDR’s Client Experience Director will lead the enterprise client experience strategy, partnering with marketing, project delivery, and leadership to elevate client loyalty and outcomes across HDR’s service lines. The role emphasizes turning client insights into action, building a client-centric culture, driving continuous improvement, and measuring success with metrics like NPS and loyalty. #J-18808-Ljbffr HDR

Vacancy posted 5 days ago
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