Head of Client Experience & Strategy
HDR
HDR is a leading design, engineering and consulting firm. HDR’s Client Experience Director will lead the enterprise client experience strategy, partnering with marketing, project delivery, and leadership to elevate client loyalty and outcomes across HDR’s service lines. The role emphasizes turning client insights into action, building a client-centric culture, driving continuous improvement, and measuring success with metrics like NPS and loyalty. #J-18808-Ljbffr HDR
- ...a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through... ...Hold authority for member pricing, discounts, and local sales strategies in close partnership with the Community Director. Support...SuggestedWork at officeLocal areaFlexible hours
$89.6k - $157k
...identifies opportunities to improve the customer experience and create additional account value. The... ...inquiries from customers, Sales, and Client Support. Demonstrate self-motivation,... ...retain diverse talent to achieve our strategy. As a global company, having a diverse...SuggestedWork experience placementWork at office- ...part of Burns & McDonnell, we partner with clients to drive enterprise-wide transformation through innovative business strategy, operational excellence, and change leadership... ....Preferred Skills & ExperienceDemonstrated experience in client engagement, consulting sales, or...SuggestedContract workWork at office
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners. Industry Leisure, Travel & Tourism Type Privately Held About the Role The Company is in search of a Head of Client...SuggestedRemote work
$68k - $78k
...of award-winning GPS solutions seeking Client Success Manager to support our customers... ...OUR ORGANIZATION Minimum 2-3 years' experience within customer service positions Experience... ...understanding of sales and marketing strategies, techniques, and tools can help you...SuggestedFull timeWork at officeLocal areaImmediate startWork from homeWorldwideMonday to Friday- ...office and lifestyle brand that strives to deliver an exceptional experience, elevating the performance and lifestyle of our members... ...material. Work with Community Director on pricing, negotiating strategy and directional selling Responsible for driving sales and growing...Work at officeLocal areaFlexible hours
$66k - $125k
...Team-Based Client Services Manager Note: Fidelity will not provide immigration sponsorship... ...regulatory changes Education and Experience ~ Bachelor's degree preferred ~5-... ...and ability to influence and execute strategies with clients Customer service...Full timeWork at office$190k - $215k
...customers and partners advance their AI strategies, and be part of a high-performing team that... ..., AI, and ML. The ideal candidate has experience supporting customers running production... ...This role is pivotal in ensuring that our clients maximize the value of our solutions,...Full timeTemporary work$125k - $250k
...stakeholders.Lead customer adoption by empowering clients to become self-sufficient in building,... ...to customers’ evolving business strategies.Identify opportunities to expand Appian’... ...a technical field.10+ years of combined experience in technology or technical consulting.Proven...Work experience placementLocal areaFlexible hours$190k - $215k
...customers and partners advance their AI strategies, and be part of a high-performing team that... ...role is pivotal in ensuring that our clients maximize the value of our solutions, guiding... ...Advanced degree preferred.Professional Experience: Proven experience in customer success,...Full timeTemporary work$97k - $190k
...Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of... ...-sharing across the regionWhat You Will BringRelevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical...Local areaWorldwideFlexible hours$16.16 - $20.66 per hour
CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from... ...Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages... ...terminology training is preferred. EMPLOYER STRATEGY AND INCLUSION WE ARE A DRUG-FREE, SMOKE-...Hourly payMinimum wageFull timeTemporary workPart timeLocal areaFlexible hoursShift workAfternoon shift$128k - $252.5k
...relationships with customers through innovative strategies, advanced analytics, Generative AI,... ...design. We can enhance customer experiences and drive sustained growth and customer... ...average, is based on the work you do and the clients and industries/sectors you serve.Must...Local area$181k - $326k
...expertise to solve the most complex challenges facing our clients and communities. Client experience at HDR is built on understanding our clients’ needs,... ...leads HDR's enterprise‑wide client experience strategy, helping teams across the organization strengthen client...Full timeTemporary workPart timeWork at office$233k - $274k
...assigned to Checkr’s largest and most complex clients. You will be responsible for delivering... ..., and ensuring a delightful customer experience. This role reports to the Senior... ...customer organizations.Drive customer success strategy: Develop and implement strategies to maximize...Work at officeLocal areaRemote workRelocation3 days per week$160k - $190k
...healthcare.About the RoleAs the Head of Customer Success at... ...across the entire post-sales experience.The right person for this role... ...isn't any, and connect every client interaction back to business... ...decisions and inform company strategy.You will pilot new engagement...Full timeContract workWork at officeLocal area- ...looking for energetic, guest-focused individuals who thrive in a fast-paced environment and enjoy building relationships. As an Experience Guide, you'll be the first impression of our boutique and play a key role in helping guests prioritize their wellness while growing...Hourly payFull timePart timeFlexible hoursWeekend workAfternoon shift
$72k - $128.26k
...Channel Partners, Technical Support, and Client Services, serving as the voice of the... ...through targeted adoption and enablement strategies Document and articulate customer value realization... ...Minimum Qualifications Up to 5 years of experience in Customer Success, Account Management,...Full timeFor contractorsWork at office$80k - $95k
...Remote Summary/Objective Support the development and execution of strategies to drive member recruitment, engagement, and retention. This... ...and with volunteer leadership to enhance the member experience through high-impact programming, meaningful connections, and consistent...Full timeTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours- ...We are located in Park Meadows Mall! Copy & paste the link below to learn more about our company & the role: THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically...Immediate startFlexible hoursShift workNight shiftWeekend work
- ...is to make high-quality, customizable massage therapy accessible—without the time commitment or cost of a traditional spa. As an Experience Guide, you play a key role in creating that escape for every guest who walks through our doors. From the moment they arrive, you...Night shiftWeekend work
- ...relationships, and the overall employee experience. This individual contributor role will serve... ..., program optimization, and technology strategy. What You’ll Do The Senior Travel... ...commitment to workplace flexibility, serving our clients, and our strong belief in the value of...Full timeWork at officeWork from homeRelocationMonday to Friday
- Charles Schwab seeks a Senior Travel Manager - Strategy, Analytics, & Technology to lead analytics, technology strategy, and ongoing optimization of the travel program. The role partners with operations, sourcing, and finance to drive supplier strategies and program performance...
$75k - $100k
...actionable success plans Uphold Cleo's CS strategy and processes, ensuring 100% of... ...Product to deliver a seamless customer experience and represent the voice of the customer... ...~ Representing a company with 4,000+ clients and a 99% retention rate ~ Accelerated...Remote workFlexible hours$104k - $183k
...Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences... ...and the opportunity to deepen expertise in customer success strategy, executive engagement, customer experience, and cross-...Work from homeWorldwideFlexible hours$59.21k - $84.05k
...data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global... ...usage analytics to identify trends, inform renewal strategies, and uncover opportunities for adoption or potential upsells...Work experience placementSecond jobLive inWorldwideFlexible hours- ...customers and partners advance their AI strategies, and be part of a high-performing team that... ...role is pivotal in ensuring that our clients maximize the value of our solutions, guiding... ...degree preferred. Professional Experience: Proven experience in customer success,...Full timeTemporary work
- ...above and beyond service and value to our clients. You will manage a portfolio of customer... ...communicate value and support expansion strategies Serve as a customer advocate... ...portfolio-wide adoption Requirements Experience managing multi-location or enterprise accounts...Work at officeWorldwide
- ...Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Jun 11, 2026 Employment Type: Full... ...the orchestra across your accounts; coordinating Sales, Product, Strategy, and Legal around the customer. You are energised by using AI to...Full timeContract workTemporary workLive inLocal areaRemote workFlexible hours
- ...expertise and a practitioner's lens to align account strategy with business outcomes. The CSM builds relationships with clients and plays an essential role in developing and... ...within Cornerstone, the CSM "quarterbacks" experiences by various cross-functional teams on behalf...Local areaRemote work
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