Administrative Assistant III

Site Administrator

Start Date: ASAP Duration: 3-6 months, contract to hire is possible based on performance & business needs Max XXXX: $50/hr Schedule: 7:00 am central to 4:00 pm central Type: Contingent (Standard Temporary Contract) Business Unit: AeroTech - Airport Services Location: Houston (IAH) Airport US Citizenship required: Yes Interview Process: MS TEams followed by onsite interview Top 3 qualifications HM is looking for: - Strong computer skills, especially Excel skills - Excellent communication skills - Finance or HR background

The Site Administrator supports daily office operations, customer service, and financial reporting in a fast-paced airport environment. This role coordinates work orders, manages records, assists with HR/payroll, and ensures compliance with company policies. Strong organizational, communication, and computer skills are essential. Must be eligible for airport security clearance.

These duties are not meant to be all-inclusive, and other duties may be assigned.

• Oversee daily office operations as directed by the Site Manager.
• Serve as the first point of contact for customer service, including answering phone inquiries.
• Coordinate customer service calls with staff and track work orders in the computer system.
• Address basic HR-related inquiries and escalate concerns as needed.
• Assist with employee onboarding & orientation: support new hire paperwork, training coordination, and badging requirements.
• Review timecard hours, leave balances, and payroll for discrepancies; ensure compliance with company policies.
• Track, analyze, and report on spending and billing as directed by the Site Manager.
• Order necessary materials and supplies to maintain office operations.
• Adhere to and ensure compliance with company policies, safety programs and required training.
• Perform other duties as assigned or needed.

Minimum Qualifications

• High School diploma or GED equivalent
• Valid Driver's License
• 3-5 years' experience in an office environment with an emphasis in accounting, payroll, or other bookkeeping duties
• Eligibility to obtain and maintain a security badge for working in secure airport areas
• Flexibility to work day or night shift, including weekends and holidays as needed
• Proficiency in Microsoft Word and Excel
• Strong planning, organizational, and multi-tasking skills
• Excellent written and verbal communication skills with strong interpersonal abilities

Preferred Qualifications

• Previous experience in a customer service setting
• Experience in airport operations
• Knowledge of Work Order & Maintenance Management Systems used for tracking service requests and operational tasks.
• Strong problem-solving and decision-making skills to address customer concerns and operational challenges efficiently.
• Experience handling confidential information with discretion, particularly in payroll, timekeeping, and financial reporting.

Physical Demands

While performing the duties of Administrative Assistant, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms. Work in a fast-paced environment. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.

Work Environment

The primary work environment is similar to an office environment. However, this position must have the ability to conduct business in outside weather conditions, near moving machinery parts; on an active Airport ramp; near vehicles and jet aircraft.