Receptionist

Job Description

Job Description

We are looking for a detail-oriented and welcoming Receptionist to support daily front-desk operations in New Orleans, Louisiana. This long-term contract opportunity is ideal for someone who enjoys assisting visitors, managing incoming calls, and creating a positive first impression for the organization. The role requires strong communication skills, dependable attendance, and the ability to handle a steady flow of inquiries with courtesy and efficiency.

Responsibilities:

• Greet visitors and direct them to the appropriate department or contact in a friendly and attentive manner.

• Manage a multi-line phone system by answering incoming calls promptly, routing them accurately, and taking clear messages when needed.

• Provide courteous customer service by responding to general questions and helping resolve routine front-desk inquiries.

• Maintain an organized reception area to ensure a neat, welcoming, and efficient environment for guests and staff.

• Support day-to-day administrative tasks such as logging messages, handling basic office communication, and assisting with front-office coordination.

• Monitor call activity throughout the day and ensure communications are handled efficiently during scheduled business hours.

• Assist with part-time reception coverage needs while maintaining consistent service and professionalism.

• Escalate urgent calls or visitor matters to the appropriate team members when necessary.

• Prior experience in a receptionist, front-desk, or customer-facing administrative role.
• Ability to operate a multi-line phone or switchboard system with accuracy and confidence.
• Strong verbal communication skills and a detail-oriented telephone manner.
• Comfortable answering a high volume of inbound calls while maintaining excellent customer service.
• Strong organizational skills with the ability to manage multiple tasks in a busy reception setting.
• Detail-oriented demeanor and ability to interact effectively with visitors, clients, and internal staff.
• Availability to work a contract assignment with a consistent Monday through Friday schedule.