Building Supervisor Chilson Center, Parks and Recreation

Building Supervisor

The Building Supervisor supports the comprehensive facility operations of the Hatfield Chilson Recreation Center by serving as a Manager on Duty and working closely with the Facility Operations Coordinator to train and lead staff. This position ensures a safe, clean, and welcoming environment for all patrons while overseeing daily building functions, assisting parttime employees, promoting exceptional customer service, and contributing to the delivery of high-quality community programs. The role requires flexible scheduling, including evenings, weekends, early mornings, and holidays with the primary shift typically being Tuesday through Saturday from 1:00pm-9:30pm.

The salary range for this position is $25.42- $34.32 per hour with a hiring range of $25.42 - $29.87, depending on qualifications and experience.

A current resume and a cover letter are preferred.

The Chilson Recreation Center is seeking a Building Supervisor who is passionate about serving the Loveland community and creating a welcoming, safe, and well-maintained environment for all. In this role, you'll support daily operations, monitor facility conditions, coordinate with maintenance teams, and ensure that every guest, from families to fitness enthusiasts has a positive and memorable experience. We're looking for a detail oriented, proactive problem solver who thrives in a fast paced, people focused setting and takes pride in maintaining the high standards of safety, cleanliness, and operational excellence that keep a large, multi-use recreation facility running smoothly each day.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness.

Essential Functions:

• Provide front-line customer service to guests through the enforcement of Chilson Center rules, regulations, and policies as well as through routine Center observations.
• Resolve administrative concerns through the application of appropriate policies, procedures, and through positive interaction and collaboration with supervisor, Facility Management Team, and guests.
• Act in a lead capacity to assign and direct work of part-time staff to ensure consistent quality service.
• Schedule employees as required.
• Assist staff as necessary including clerk/cashiers, lifeguards, facility attendants and childcare attendants.
• In emergency situations, provide a safe environment by taking charge of the facility and guests.
• Schedule & oversee birthday parties.
• Responsible for all opening and closing procedures, cash handling and deposits, and overall security of the building, including the pool.
• Responsible for ensuring proper operation of facility mechanical systems and contacting appropriate personnel for assistance as needed.
• Provide direct support and event-day oversight for all special events and programmed activities including those hosted by internal and external entities;
• Provide quality janitorial services by performing and assisting in all cleaning tasks and duties throughout the Chilson Center.
• Perform daily event/program/class setups and strikes that may include heavy lifting and various janitorial tasks.
• Provide written and/or verbal reports on inventory needs, cleaning schedules, janitorial work lists and task assignments through positive interaction and involvement with supervisor and staff members.
• Provide basic maintenance, preventative maintenance and troubleshooting of building and equipment.
• Responsive to guest needs by assisting, providing tours, quick response to injuries & incidents.
• Provide written or verbal reports on inventory, cleaning schedules, task assignments, guest attendance.
• Constantly moves throughout the facility to oversee all facility operations and respond quickly.

Other Job Functions:

• Perform front desk duties during busy times.
• Cross trains in other areas.
• Performs other duties as assigned.

Qualifications:

Education:

• High School graduate or GED required.
• Bachelor's Degree in Recreation or a related field preferred.

Experience:

• 2 years previous work experience performing similar customer service duties in a large commercial and/or public facility required.
• Staff supervisory experience preferred.
• Computer literacy preferred.

Certifications:

• Current CPR and First Aid certification required, or the ability to obtain within 90 days of hire.

Knowledge, Skills, and Abilities:

• General working knowledge of recreation center operations and programming.
• Excellent customer services skill and be able to professionally handle guests, staff members, and vendors diplomatically and effectively in a fast-paced environment
• Good judgment, patience, and the ability to prioritize tasks must be demonstrated.
• Effectively communicate both verbally and in writing.
• Prepare reports, monitor expenses using mathematical principles.

Physical Demands and Working Conditions:

• Frequent strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions.
• Occasional exposure to marginal to moderate conditions that are unpredictable and may lead to injury.
• Occasional exposure to hazardous conditions that may lead to workplace injury such as working in heights, exposure to fly ash and/or energized electrical equipment.

Continuous Floating Holiday:

• This position may work evenings, weekends, and holidays. As a result this position is eligible for Continuous Floating Holiday.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefit Eligible Benefits Package Includes:

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
• A Dedicated, exclusive Employee Health and Wellness Center
• Discounted Chilson Center passes
• Paid vacation, holidays, floating holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• A Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Tuition Reimbursement
• Employee Referral Program
• Personal and Professional Development opportunities
• Employee Recognition Program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City