Warehouse customer service rep
Randstad
DSV Contract Logistics is seeking qualified Warehouse Customer Service Representatives (CSRs) to support daily warehouse and logistics operations. In this role, you will serve as the primary point of contact for customer inquiries, coordinate inbound/outbound shipping activities, track inventory, and ensure seamless communication between warehouse floor operations, carriers, and clients.Key Warehouse Responsibilities Pay Starts at $17.50 $2.50/ Shift Differential Available Shifts: A Shift - Monday - Friday 6am to 2:30pm C Shift - Sunday - Thursday 10pm to 6:30am E Shift - Friday - Sunday 6pm to 6am D Shift - Friday - Sunday - 6am to 6pm Qualifications & Requirements
- Experience: 1 to 3 years of experience in customer service, call centers, or logistics/warehouse support.
- Core Skills:
- Excellent verbal and written communication skills
- Active problem-solving abilities in a fast-paced environment
- Proven multitasking skills across multiple systems and operational tasks
shift: First
work hours: 6 AM - 2:30 PM
education: High School Responsibilities
- Coordinate shipping and receiving schedules, managing carrier check-ins and dock door assignments.
- Process Bills of Lading (BOLs), shipping manifests, and ASN (Advanced Shipping Notices) accurately.
- Track inventory levels and assist with cycle counting, discrepancy resolution, and stock inquiries using Warehouse Management Systems (WMS).
- Communicate proactively with drivers, logistics carriers, and internal warehouse teams to resolve freight or order discrepancies.
- Provide administrative and customer service support for warehouse operations, call centers, or logistics support functions.
The essential functions of this role include:
- working in a non-temperature controlled environment
- Typing Skills
- Customer Relations
- Client Service
- Basic Computer Skills
- Customer Service
- Strong Verbal Skills (1 year of experience is required)
- Strong Written Communication (1 year of experience is required)
- Problem Solving (1 year of experience is required)
- Multi-tasking (1 year of experience is required)
- Years of experience: 1 year
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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