Medical Receptionist

Medical Receptionist

The Medical Receptionist is responsible for ensuring exceptional patient experience through efficient management of the practice operations. Responsibilities include but are not limited to:

• Greeting and checking patients in a fast-paced medical office
• Answering telephones and responding appropriately to patient calls and inquiries
• Assisting with collecting patient balances and all necessary healthcare insurance information and paperwork
• Scheduling patient appointments
• Assisting controlling the flow of the patients in the office
• Making chart notes and notes for the Doctor as necessary
• Working directly with the doctor to implement provider scheduling to ensure maximum productivity
• Performing other related office duties as required.

Medical Receptionist Skills/Abilities

• Ability to work independently
• Dependable
• Detail and task oriented, with strong follow up skills
• Accurate typing and date entry skills
• Strong customer service and communication skills
• Ability to prioritize job duties to meet deadlines
• Knowledge of Microsoft applications MS Word, Excel, and Outlook
• Have organizational skills to maintain logs and provide follow-up with other departments
• Ability to read and interpret documents such as patient charts, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively and clearly to patients and their family members.
• Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.

Qualifications:

• A high school diploma or GED certificate
• Experience working in a medical office preferred.
• Experience working with an EMR system preferred.