Senior Account Executive - Remote - Bay Area, San Francisco

California
USA
About FullStack

FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:

Offering life-changing career opportunities to talented software professionals across the Americas.
Building highly-skilled software development teams for hundreds of the world's greatest companies.
Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
Our 4.1-star rating on GlassDoor.
Our client Net Promoter Score of 68, twice the industry average.
The Position

We are seeking a Senior Account Executive to architect and lead the strategic growth of our most significant enterprise portfolios. This is a high-impact leadership role, part executive strategist, part revenue driver, and part organizational mentor. You will not just "manage" accounts; you will define the roadmap for scaling our presence across the Fortune 500 and mid-market landscapes. Reporting to the executive leadership team, you will oversee the health and expansion of the Bay Area book of business, ensuring that our delivery in AI, data, and custom software translates into long-term, multi-million-dollar partnerships.
Strategic Leadership & Impact

Oversee the aggregate P&L for the account management organization, ensuring high-margin delivery and hitting aggressive annual recurring revenue (ARR) and growth targets.
Define and track departmental KPIs, including Net Revenue Retention (NRR), expansion velocity, and client health scores.
Provide high-fidelity revenue forecasting and resource planning to leadership, identifying macro-trends across the portfolio to inform company-wide pivot points.
High-Value Expansion & Revenue Growth

Move beyond tactical upselling to design long-term retention frameworks that transform initial engagements into multi-year, multi-stream strategic alliances.
Partner with Business Development and Product to identify gaps in the market, shaping our service offerings in AI and data to meet the evolving needs of C-suite stakeholders.
Provide hands-on coaching and mentorship, helping AMs navigate complex negotiations, technical scoping, and political dynamics within large organizations.
Technical & Relationship Authority

Serve as a strategic advisor to CTOs, CDOs, and VPs of Engineering, aligning our technical capabilities and business roadmaps.
Utilize advanced data analysis to prove ROI, leading high-stakes QBRs and steering committee meetings that justify continued and increased investment.
What Success Looks Like

Consistently exceeding 20%+ YoY growth across a $50M+ portfolio through proactive origination and strategic expansion.
Maintaining industry-leading retention rates by institutionalizing deep-rooted, multi-threaded relationships.
A high-performing AM department characterized by clear career paths, consistent hit rates on expansion targets, and a culture of "consultative excellence."
Who You Are

The Strategic Executive:

10+ years of experience in account management, client partnership, or management consulting, with at least 4+ years in a leadership/management capacity.
Proven track record of managing and growing $20M+ books of business within the digital services or software engineering sectors.
The ability to challenge a CTO's roadmap or a Lead Architect's implementation plan with data-backed, strategic alternatives.
Data-Driven & Authoritative:

Expert-level financial acumen; you understand the levers of profitability, utilization, and contract structure.
Masterful presentation skills, with the ability to distill complex technical risks into clear, actionable executive summaries for C-suite audiences.
Work Authorization Requirements

Applicants must be currently authorized to work in the United States on a full-time basis.
FullStack will not sponsor applicants for work visas now or in the future.
What We Offer

Base Salary Range: $150k–$200k (actual starting pay is determined by a number of factors, including relevant skills, qualifications, experience, and location).
Paid Time Off (vacation, sick leave, parental leave, holidays).
The ability to work with leading startups and Fortune 500 companies.
Health, dental, and vision insurance.
401(k) w/ 4% match.
Ample opportunity for career advancement.
Continuing education opportunities.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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