Executive Support Engineer

Executive Support EngineerAbout MillenniumMillennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.Meet the TeamCore to the health and growth of our business, Millennium’s Information Technology organization builds the flexible, scalable platforms and advanced proprietary systems that support the firm’s active, multi-manager model. Within this organization, the Executive Services Support team delivers high-touch technology support for senior leaders and other VIP users, helping ensure a reliable, seamless experience across devices, collaboration tools, office environments, and critical business interactions.What You'll DoServe as a primary point of contact for executive technology support across the office, home office, and travel environmentsOwn executive meeting readiness, including VC and AV setup for Zoom, Webex, boardrooms, webcasts, town halls, and rapid onsite troubleshootingManage and support laptops, desktops, mobile devices, and executive peripherals across Windows, macOS, iOS, and Android environmentsSupport core productivity and identity tools including O365, Exchange, Outlook, OneDrive, SharePoint, multifactor authentication, SSO, Webex, and ZoomSupport key financial services applications such as Bloomberg, Refinitiv Eikon, Microsoft Office, in-house applications, and PDF tools, coordinating with vendors as neededProactively monitor critical endpoints and partner with engineering teams to identify, escalate, and resolve emerging or ongoing issuesMaintain executive-ready spares, travel kits, and loaner equipment, while managing rapid replacements and warranty or repair logisticsDocument fixes, runbooks, and checklists, track service trends and SLAs, communicate technical impact clearly, and participate in on-call support for time-sensitive events and early market hoursWhat You Bring5+ years of experience in VIP or executive support, trading floor support, or desktop engineering, with a strong record of delivering white-glove serviceBachelor’s degree in Computer Science or a related fieldStrong hands-on experience supporting Windows 11 and macOS environmentsExperience using AI platforms to support research, automation, and documentation workflowsHands-on experience with video conferencing platforms and conference room technology solutionsExperience with mobile device management tools such as Intune and BlackBerry, along with core networking knowledge and basic troubleshooting skillsExperience supporting Bloomberg, Refinitiv Eikon, and other financial services applicationsOutstanding communication, professionalism, and judgment, with the ability to work onsite in Midtown Manhattan, participate in an on-call rotation, and support fast-moving executive needs; scripting, automation, SQL, MongoDB, travel flexibility, and the ability to safely handle equipment are helpful additionsSalary RangeMillennium offers a total compensation package which includes a base salary, discretionary performance bonus, and comprehensive benefits. The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future. When finalizing an offer, we take into consideration an individual’s experience level and the qualifications they bring to the role to formulate a competitive total compensation package.Recruiter:Melanie MorettiHiring Manager:Jonathan GoonanDepartment:Information Technology