New Patient Coordinator
Smile Doctors of Austin
- # New Patient CoordinatorApply: Dallas, TX: Full time: Posted Today: JR100764Looking for a position that makes you smile?We’re seeking a **New Patient Coordinator** to join our growing team.Responsible for handling incoming calls from new patients to schedule new patient appointments, work reports for Clinics as assigned by leads, and follow up on non-scheduled calls. Also responsible for clear and detailed notations on accounts and communication via email and chat with our clinical locations. **How you’ll make us better:*** Follow New Patient Intake form when scheduling appointments* Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills* Provide optimal patient experience by effectively scheduling new patient appointment* Follow up with patients who did not schedule on first call* Work as a consultative partner to your clients, building rapport and providing direction* Communicate clearly and frequently with clinics* Quickly report system/software issues to management for resolution**Your special skills:*** Ability to establish and maintain good working relationships with customers and coworkers* Ability to work independently with limited supervision* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High school diploma or equivalent required* Bilingual preferred, but not required* Dental field experience a plus, but not required* Call Center experience a plus, but not required* Basic Knowledge of using computer systems, which may include software programs, entering data or processing information* Basic Knowledge of digital applications including web, email, chat, text, etc.* Basic Knowledge of principles and processes for providing customer service**We saved the best for last.**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 3 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*
- J-18808-Ljbffr Smile Doctors
Vacancy posted 3 days ago
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