Multi Unit Manager
NEXTBITE LLC
Job Description
Job Description
We are seeking a results-driven Multi-Unit Manager to oversee the operations, financial performance, and team development of multiple Quick Service Restaurant locations within an assigned market - zip code 55123. The ideal candidate is a proven leader with a passion for operational excellence, guest satisfaction, and developing high-performing restaurant teams.
As a Multi-Unit Manager, you will provide strategic leadership to store teams, ensure consistent execution of company standards, and drive sales, profitability, and employee engagement across all locations.
Key Responsibilities
Operations Leadership
- Oversee the daily operations of 3-5 restaurant locations.
- Ensure consistent execution of brand standards, food quality, cleanliness, and guest service.
- Conduct regular restaurant visits, audits, and performance reviews.
- Identify operational opportunities and implement action plans to improve results.
Financial Management
- Drive sales growth and profitability across all assigned locations.
- Monitor and analyze key performance indicators (KPIs), including labor, food cost, inventory, and guest satisfaction metrics.
- Develop and execute plans to achieve budgeted financial goals.
- Ensure compliance with company financial policies and procedures.
Team Development
- Recruit, coach, and develop staff and leadership teams.
- Build a strong talent pipeline through succession planning and leadership development.
- Conduct performance evaluations and provide ongoing feedback.
- Foster a culture of accountability, teamwork, and employee engagement.
Guest Experience
- Champion exceptional customer service and guest satisfaction.
- Resolve escalated customer concerns in a timely and professional manner.
- Ensure restaurants consistently deliver a positive guest experience.
Compliance & Safety
- Maintain compliance with all company policies, health regulations, food safety standards, and labor laws.
- Ensure restaurants operate in a safe and secure environment for employees and guests.
- Lead initiatives related to safety, risk management, and regulatory compliance.
Qualifications
Required
- 2+ years of management experience in the Quick Service Restaurant, Fast Casual, or Restaurant industry.
- Proven track record of achieving sales, profit, and operational goals.
- Experience leading and developing restaurant teams.
- Strong financial acumen and analytical skills.
- Excellent communication, coaching, and leadership abilities.
- Ability to travel frequently between restaurant locations.
- Valid driver's license and reliable transportation.
- Multi-brand or franchise experience is a plus.
Skills & Competencies
- Leadership & Team Development
- Operational Excellence
- Financial Analysis & Budget Management
- Strategic Planning
- Customer Service Excellence
- Problem Solving & Decision Making
- Conflict Resolution
- Change Management
Why Join Us?
Join a growing organization committed to delivering exceptional guest experiences while investing in the development and success of our people. If you are an experienced restaurant leader who thrives in a fast-paced environment and enjoys building high-performing teams, we encourage you to apply.
Vacancy posted 9 days ago
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