Customer Service Representative

Join a growing durable medical equipment provider serving patients, caregivers, healthcare providers, and referral partners throughout Maryland, Washington, D.C., and Virginia. Ascend Medical Solutions is building a responsive team focused on DME coordination, service, communication, and follow-through. Why Work With Us Meaningful patient-focused work Support patients, caregivers, and referral partners with durable medical equipment coordination. Growing healthcare company Join a DME provider expanding service throughout the DMV region. Supportive team environment Work with a team focused on communication, responsiveness, and follow-through. Build knowledge in healthcare operations, payer requirements, and DME services. Opportunity for advancement Grow with Ascend as the organization expands services and partnerships. Service throughout the DMV region Help serve Maryland, Washington, D.C., Virginia, and surrounding communities. We're growing Ascend Medical Solutions is expanding its team to support patients, caregivers, providers, and referral partners across Maryland, Washington, D.C., and Virginia. Current Openings Sales Representative Full-Time / Field Build provider relationships and support referral growth across healthcare partners. Coordinate patient, provider, insurance, and documentation information for DME requests. Assist patients, caregivers, and referral sources with product and order communication. Support equipment delivery, setup coordination, and patient-facing service needs. Assist with receiving, organization, product preparation, and inventory support. Support payer documentation, claims workflows, billing coordination, and follow-up. Provide administrative, scheduling, records, and office support for daily operations. Assist with cross-functional operational needs across intake, fulfillment, and service. Our hiring team reviews your qualifications. Qualified applicants are contacted for an interview. Selected candidates complete onboarding and required background screening. Welcome to Ascend Medical Solutions. Equal Opportunity Employer Ascend Medical Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr Ascend Medical Solution