Leasing Specialist

About the Company New Land Property Management, LLP is a real estate development firm specializing in mixed‑use residential and commercial real estate. We create memorable spaces focused on user experience, believing that cities thrive when they are diverse, walkable, and culturally vibrant. Position Summary We are hiring a Leasing Specialist. The Leasing Specialist will focus on attracting new residents, providing tours of the properties, and assisting with resident retention by promoting positive resident relations and helping organize community events. The Leasing Specialist acts as a professional member of the management team, assisting in customer service, long‑range strategic planning, and ongoing problem solving. The Leasing Specialist assists the Property Manager and Assistant Property Manager with operational and customer service issues as needed. Responsibilities Becoming very knowledgeable about apartment communities and marketing individual features, amenities and neighborhoods Professionally answering questions from current and prospective renters about availability, pricing, amenities or other concerns Offering outstanding customer service to current and prospective residentsConducting tours of apartments to prospective renters Processing completed rental applications and drafting leases in accordance with Fair Housing Laws Preparing welcome packets for new renters Ensuring all lease documents for prospective residents are processed and entered accurately into property management software Conducting move‑in and move‑out inspections Entering work orders for items that need attention Working with the Maintenance Department to address maintenance concerns and to ensure units are ready for re‑rental Advertising upcoming vacancies accordingly on all online marketing sites Keeping vacancy reports accurate and up to date daily Assisting the Property Manager to establish monthly leasing/occupancy goals Conducting market studies Requirements Reliable, produces accurate work, and meets deadlines Physically able to perform the necessary duties Strong oral and written communication skills; able to communicate professionally via telephone, email and text message Strong organizational skills Enjoys and takes pride in providing an unparalleled customer service experience—warm friendly and helpful in person, over the phone and via email Basic computer skills, Outlook, Word, Excel and experience with AppFolio or equivalent property management software encouraged Ability to plan and prioritize Ability to work independently and with diverse groups of people Prior property management or leasing experience greatly preferred; prior relevant hospitality, customer service or sales experience required Valid driver’s license and reliable transportation Compensation and Schedule You will be eligible for new lease and renewal commissions, in addition to the hourly rate. Our portfolio offers further earning opportunities and potential for growth within the company. Employment type: Full‑time Hours: Office hours are 9 am–6 pm Monday–Friday and 10 am–3 pm on Saturdays. This position requires availability on weekdays and weekends; final schedule, including days off, will be determined with your supervisor. #J-18808-Ljbffr