Ground Freight CX & Ops SME: Process & Systems Expert
APM Terminals
Maersk is seeking a Subject Matter Expert to serve as a trusted advisor across Customer Experience and Operations. You will drive process improvements, ensure compliance, and lead system implementations while collaborating with product, stations, hubs, and CX teams. You will coordinate training programs, manage governance, and act as the gatekeeper for changes to protect CX productivity, with a focus on continuous improvement and learning across the organization. #J-18808-Ljbffr APM Terminals
Vacancy posted 3 days ago
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