Guilford County Jail- Site Manager

Job Description

Job Description

Description:

Founded in 1985, Kimble’s Commissary Services is the fastest growing commissary company in the Southeast. We offer comprehensive commissary services solutions that provide superior administrative, and financial benefits, while providing dedicated customer service to not only the County Sheriff’s Office, but to the inmates as well as their friends and family members. An unwavering dedication to customer service and cutting edge technology have earned us a superior reputation unmatched by any other provider in the industry. At Kimble’s we take pride in our work, product and the relationships we build with our customers. We are looking for a Remote Site Manager to join our growing team of professionals. This position is an exciting opportunity with and will play an important role in Kimble’s success in this area.

Job summary

· Responsible for the efficient operation of commissary services at a particular detention center as assigned.

· Responsible for onsite fiduciary functions including but not limited to cleaning out of kiosks, financial reporting, credits and adjustments, deposits, and any other financial responsibilities as required by the facility.

· Responsible for placing orders manually or electronically for inmates. Receiving, separating, and preparing individual inmate commissary orders for distribution to inmates in the respective assigned housing location.

· Distributing individual commissary orders to inmates at times and locations as directed by the facility administrator.

· Properly handling shortages or damages for orders within company policy.

· Caring for and maintaining any on-site products and keeping the work areas clean.

· Maintaining equipment necessary to carry out the commissary functions at assigned facility.

· Provide general hardware service to computers, onsite kiosks/tablets and related equipment as well as basic software maintenance and assistance.

· Act as liaison with facility staff on a day to day basis.

· Assist facility staff with basic software training and operation.

· Manage, train, and coach hourly staff members

· Work closely with the Regional Manager and the Field Operations Manager to provide best in class service to the assigned facility including reporting service or relationship issues immediately.

Summary of essential job functions

· Represent the company in a positive manner at all times.

· Be responsible for all onsite commissary fiduciary responsibilities.

· Maintain onsite technology.

· Ensure overall efficiency of onsite commissary operation and client satisfaction.

· Ensure that all facility security regulations and procedures are adhered to by all company staff on site.

· Maintain a working knowledge of company software and equipment installed at assigned facility.

· Carry out duties as assigned by company management.

Minimum requirements

Possess the skill to accurately count and maintain records on large amounts of cash.

A general working knowledge of company software and related hardware used at assigned facility to conduct the commissary operation.

Ability to manage others and work well individually and as part of a team.

Read and comprehend documentation written at a nationally accepted high school level.

Possess a high school diploma or equivalent.

Have the ability to work in a secure corrections environment.

Possess excellent organizational and time management skills.

Ability to successfully pass a background check and drug screen.

Abilities required

Physical ability to stand and walk for extended periods

Lift items weighing up to sixty (60) pounds to a height of 54 inches

Ability to communicate verbally

Ability to work well individually and as part of a team

M/F/Vets/Disabled and other protected categories