Senior Service Desk Manager - Incident & IT Operations
Foxconn E BG Group
Foxconn E BG Group in Santa Clara, CA is seeking an SDM Engineer to oversee the Service Desk operations, ensure SLA adherence, and drive incident management improvements in a manufacturing environment. You will lead senior technicians, mentor team leads, manage escalations to second- and third-line support, and coordinate on-site responses for high-priority incidents while maintaining thorough documentation and knowledge sharing across the organization. #J-18808-Ljbffr Foxconn E BG Group
Vacancy posted 1 day ago
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