Customer Success Manager
$165kAustralia-Employment
Customer Success Manager 120,000 - 165,000 per year | San Francisco, CA | On‑Site | Permanent We are looking for an experienced Customer Success Manager to join our fast‑paced Tech Services team. This role is integral to our company's success and growth, acting as the critical liaison between our clients and our services. Responsibilities As a Customer Success Manager, you’ll be responsible for understanding customer outcomes through ongoing collection and analysis of data and feedback. You’ll drive the success and growth of our customers by understanding their business needs and helping them succeed. Qualifications Minimum 3–10 years of experience in a customer success SaaS position Experience working closely with and presenting to C‑level executives Passion for data, technology, and AI Experienced with Salesforce and HubSpot Benefits Salary up to $165,000 Bonus offerings (20%) Medical insurance Dental insurance 401(k) plan Child care support Paid maternity and paternity leave Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. #J-18808-Ljbffr Australia-Employment
- ...including a16z, Benchmark, and First Round Capital. The Opportunity As our founding Customer Success hire, you'll build our customer success function from the ground up while managing a portfolio of high-value customers to drive logo retention and NRR. You'll work directly...SuggestedWork at officeLocal area
Reducto
San Francisco, CA3 days ago - ...Alumni Ventures is seeking a Customer Success Manager to lead customer onboarding and ensure maximum value from our AI-powered platform. The ideal candidate has 3+ years in Customer Success or Account Management within SaaS and is skilled in communication and relationship...SuggestedFull time
Alumni Ventures
San Francisco, CA3 days ago $100k - $200k
...Customer Success Manager Job type: Full‑time. Role: Support. Experience: 1+ years. Visa: US citizen/visa only. Salary: $100K - $200K (0.20% - 1.00%). Location: San Francisco, CA, US. About the role THE ROLE Coval has a strong land-and-expand motion. You'll own the customer...SuggestedFull timeWork at officeVoiceflow
San Francisco, CA3 days ago$72k - $108k
...Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality...SuggestedWork at officeKlaviyo
San Francisco, CA3 days ago$71k - $139k
...Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric...SuggestedLocal areaImmediate startWorldwideMongoDB
San Francisco, CA4 days ago$50k - $70k
...A leading ERP software company is seeking a Customer Success Manager based in Brisbane, CA, to develop client relationships and ensure satisfaction. Candidates should have a Bachelor's Degree and proficiency in G-Suite, with a passion for customer success. The role offers...Odoo SA
Brisbane, CA3 days ago$70k - $90k
Odoo SA is seeking a highly motivated Customer Success Team member in San Francisco. This hybrid role (40% remote, 60% onsite) requires Dutch fluency and involves contacting customers, analyzing their business operations, and driving software adoption. Ideal candidates...Remote job- ...setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We... ...onboarding into long‑term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s...Work at office
- We’re looking for a Customer Success Manager (CSM) to ensure our customers successfully adopt and scale our platform. This role sits at the intersection of customers, product, and deployments — working closely with Forward Deployed Engineers and Product Managers to turn...Work at office3 days per week
- ...Full time Location Type On-site Department Implementation & Customer Success Please note: this role is required to be based in San... ...customer bugs and feature requests. Develop and maintain account management and support best practices and documentation. Experience 2...Full timeWork at office
$150k - $190k
Return to jobs list Enterprise Customer Success Manager Job type: Full Time · Department: Operations · Work type: On-Site San Francisco, California, United States About Fulcrum The $1.5 trillion insurance industry is powered by brokers. Every business needs insurance...Full timeWork at officeImmediate start$100k
Enterprise Customer Success Manager Full-Time · San Francisco · Adapt Who We Are Adapt API is a venture-backed startup building the agentic operations layer for Property & Casualty (P&C) insurance. Today, walking into an insurance agency is like stepping into a time...Full timeContract work- Botrista, Inc. is looking for a Manager of Customer Success (West) in San Francisco to oversee regional account management efforts. This role includes leading a team, ensuring client satisfaction, and collaborating with sales and success teams. The ideal candidate will...
- The role As the company’s first Customer Success Manager, you will combine customer obsession with AI fluency to help enterprises successfully use Worktrace AI. You’ll partner directly with customers to drive onboarding, use, and expansion of Worktrace within their company...Visa sponsorship
$105.54k - $184.74k
...yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description The Shield Customer Success Manager (CSM) will oversee and nurture relationships with large customers. The Shield CSM will act as a trusted advisor, drive...Permanent employmentWork experience placementFlexible hours$300 per month
...pace for responsible, transformative cloud infrastructure. About the Role We are seeking a highly motivated and skilled Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML. This role...Full timeTemporary work$350 per month
...Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive adoption and consumption across the book, and help build the Success function...Temporary workRemote work$70k - $90k
...values independence, flexibility, and personal growth. The Customer Success Team is helping customers across North America streamline their... ...‑minded? Discover our jobs: Account Executives Account Managers Customer Success Managers Key Account Managers What’s great...Immediate startRemote workFlexible hours- Overview The Customer Success Manager (CSM) at this Series B mobile ad‑tech startup serves as the main point of contact for a portfolio of 7-10 clients, ensuring their success on the platform and driving revenue growth. Responsibilities Respond to client inquiries via...
- ...You’ll work directly with the founders to own success, ROI, and executive relationships across our largest customers (6-7 figure accounts, thousands of patient beds... ...post-go‑live success for our largest customers: managing executive relationships, controlling the ROI narrative...
$20k - $100k
...with RFP and questionnaire response. Our platform connects to customers' existing knowledge bases — Google Drive, Confluence,... ...scale. The Opportunity We're hiring our first ever Customer Success Manager. You won't be stepping into a playbook — you'll be writing it...Relocation$125k - $235k
...growing fast, and this role owns the full customer lifecycle for a dynamic portfolio, from... ...and scaled programs that let Customer Success keep pace with Gamma's growth, and experiment... ...experience in Customer Success, Account Management, or a similar customer‑facing role, with...Full timeWork at officeWork from home- ...powered SRE platform that helps engineering teams proactively manage reliability at scale. By combining deep system context with... ...environments with confidence. We are now looking for an experienced Customer Success Manager (CSM) who shares our passion for innovation and...Work experience placementWork at officeLocal areaRemote workFlexible hours
- ...enterprise accounts. This means owning the full customer lifecycle for a dynamic portfolio from... ...AI-powered workflows that make Customer Success itself more efficient while building... ...experience in Customer Success, Account Management, or similar customer‑facing roles with a...Work at officeWork from home
$150k - $190k
Location San Francisco Employment Type Full time Location Type Hybrid Department Customer Support We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and...Full time- ...by top investors, we are expanding rapidly and scaling our impact across the industry. Job Overview: We are looking for a Customer Success Manager to join our growing team. This role works alongside our Clinician Success Manager to ensure clinicians get the greatest...Work from homeFlexible hours
- About Assembled Great customer support requires human agents and AI in perfect balance, and... ...assistance, and AI‑powered workforce management that optimizes both human and AI capacity... ...Carta, and Notion. The Mid‑Market Customer Success Manager is tasked with working with our...
- ...through onboarding, activation, and ongoing optimization to unlock the full value of HSA/FSA purchasing for their Customers. The Customer Success Manager is the merchant’s primary partner at Truemed. This role ensures that partners are onboarded efficiently, activated...Shift work
- ...untangle the intersection of American industry, climate, and the economy. The opportunity We're hiring our first dedicated Customer Success Manager to own relationships with Ambrook's most strategic accounts. This is a build‑from‑scratch role: you'll create the playbook...Work at officeRemote workWork from homeFlexible hoursShift work
- Mach9 is seeking a Customer Success Manager based in San Francisco, California, to guide customers from project inception to long-term success. You'll own the post-sale experience, drive onboarding, manage multiple projects, and advocate for customer needs internally....
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