Guest Experience Specialist
Hard Rock Cafe
Hard Rock Casino Tejon is seeking a Guest Satisfaction Specialist to support guest experience initiatives, monitor surveys, and drive service recovery. You will collaborate across hotel and casino operations, craft executive-level scripts, and maintain CRM records. The role requires MS 365 proficiency, 21+ age, ability to work varied shifts including evenings, weekends and holidays, and eligibility for a gaming license. Prior hospitality or guest-facing leadership is preferred. #J-18808-Ljbffr
Vacancy posted 3 days ago
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