Collections Specialist

Job Description

Job Description

We are looking for a Collections Specialist to support a detail-oriented services organization. This long-term contract opportunity is ideal for someone who can manage receivables with accuracy, communicate effectively with customers and vendors, and help maintain steady cash flow. The person in this role will contribute to day-to-day collection efforts while assisting with billing-related activities and additional finance projects as needed.

Responsibilities:
• Oversee assigned accounts receivable balances and follow up on outstanding invoices to encourage timely payment.
• Contact customers and external partners by phone and email to resolve past-due balances and clarify payment status.
• Review account activity, research discrepancies, and work with internal teams to address billing or credit issues affecting collections.
• Maintain detailed records of collection efforts, payment commitments, and account updates within company systems.
• Support billing and collection processes by preparing account information, reconciling balances, and escalating complex issues when necessary.
• Partner with vendors or other stakeholders on outreach related to payment matters and account resolution.
• Assist with special projects within the finance function, including process support tied to accounts receivable operations.• Experience handling commercial and/or consumer collections in a detail-focused business environment.
• Working knowledge of credit and collections practices, including follow-up procedures for overdue accounts.
• Familiarity with accounts receivable and billing collection processes.
• Ability to communicate effectively with customers, vendors, and internal teams to resolve payment issues.
• Strong attention to detail and the ability to research and reconcile account discrepancies accurately.
• Comfortable managing multiple priorities and maintaining organized documentation in a fast-paced setting.