Ramp Agent

Ramp Agent

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. Are you ready to take off on your next career with us?

Compensation Pay Rate: $18.54

As a Ramp Service Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues.

Want to see more about what we do? Check out: Day in The Life Ground Handling Ramp Responsibilities

Marshall aircraft upon arrival and departure.

Load and unload baggage and cargo on and off aircraft.

Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver baggage and cargo between the terminal and aircraft.

Perform ground service functions, such as connecting/removing ground power and ground start units and water service.

Perform aircraft pushback, wing walking and related guide man functions.

Maintain a secure work environment.

Minimum Requirements

High school diploma or GED equivalent

Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)

Valid Driver's license, must be maintained throughout employment in this role

Strong communication skills for coordinating with team members and flight crews

Flexibility to work varied shifts, including weekends, holidays, and nights

Basic mechanical aptitude for operating ground support equipment

Ability to pass background checks and comply with airport security regulations

Attention to detail and a commitment to safety protocols

Fluently read, write, and speak the English language

Preferred Skills

Previous experience in aviation or ground handling operations

Familiarity with aircraft types and airport layout

Knowledge of safety regulations and protocols in the airport environment

Experience operating ground support equipment, such as tugs, belt loaders, and forklifts

Strong problem-solving skills and the ability to remain calm under pressure

Excellent teamwork and interpersonal skills for effective communication with colleagues

Ability to multitask and prioritize tasks in a fast-paced environment

Basic computer skills for completing paperwork and using scheduling systems

Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs

Frequent standing, walking, and moving throughout the airport terminal or warehouse

Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage

Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow

Manual dexterity required for handling documents, operating computers, and using two-way radios

Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)

Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance

Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins

Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits

Access your pay when you need it through DailyPay app!

On the spot awards offered through the Awardco Platform including gift cards and more!

Multiple options for both full and part-time employees for quality medical care!

Travel Discounts, Pet insurance, Discount Shopping & More!

Wellness Programs offered to all employees!

401k program offered!

Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.