Senior Loss Control Consultant (Greensboro and East Territory)

Job Description

We are seeking a Senior Loss Control Consultant to join our team and support commercial lines accounts in the Greensboro and east, North Carolina area. In this role, you will conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety. You will collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on potential loss sources, reducing incurred losses, implementing or strengthening an insured's risk management programs. Responsibilities include assessing safety programs, delivering training, and preparing detailed reports to assist in underwriting decisions.

The ideal candidate has a strong technical background in safety and risk management, excellent communication and analytical skills, and the ability to manage multiple priorities effectively. This position requires travel, including occasional overnight stays, and offers the opportunity to make a meaningful impact by helping businesses create safer workplaces.


The candidate needs to reside in the territory (Greensboro, NC and East).

POSITION COMPETENCIES

• Business Acumen • Time & Priority Management
• Negotiation
• Decision Making
• Results Oriented

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handles the large and/or more complex accounts.
• Complete all required reports and documentation pertaining to account visits, to assist the underwriting staff in determining the viability of the written or prospective risk.
• Visit accounts' facilities in order to better understand the operations, the associated hazards/exposures and determine the effectiveness of the accounts' safety programs.
• Determines compliance (and evaluates safety programs) based on OSHA, NFPA, DOT, ANSI and other state and local codes and requirements
• Conducts agency visits to promote specific loss control service, services we can provide, and other initiatives.
• Provide loss control consulting services for written accounts, to include the application of loss control/safety management principles and practices directed to specific situations to reduce, eliminate and/or control potential hazards/exposures (services may include on-site training).
• Conducts basic Industrial Hygiene and Health surveys, such as noise assessments and ergonomic assessments.
• Attends branch large loss meetings, and other meetings requiring loss control expertise.
• Develop, submit and discuss recommendations with customers to improve conditions. These will also mitigate or control the hazards identified.
• Provides loss control consulting services for written accounts.

ADDITIONAL RESPONSIBILITIES

• Assists the Home Office Manager - Loss Control or Team Leader, Loss Control in technical training and field evaluations of other field Loss Control Consultants, if requested.
• Assists the Home Office Manager - Loss Control or Team Leader, Loss Control with classroom technical training for the Loss Control staff and underwriters.
• Performs various projects requested or assigned by the Home Office Manager - Loss Control or Team Leader, Loss Control, to include management of vendor Loss Control work within assigned territories.
• May assist in the training of Commercial Underwriters, and/or act in a consulting capacity to the Commercial Underwriter position.
• Performs other duties as may be assigned by the Home Office Manager - Loss Control or Team Leader, Loss Control.

SPECIAL RELATIONSHIPS

• Direct contact with various levels of underwriting and claims personnel
• Direct contact with agents and insureds

QUALIFICATIONS


Education/Credentials

• Bachelor's degree, with a major in safety, science or engineering from an accredited university preferred
• Continuing education such as Associate in Loss Control Management (ALCM) and Associate in Risk Management (ARM) and certifications such as ASP, CSP, CIH or OHST preferred

Experience

• 4 years in property/casualty loss control required, conducting loss control surveys and performing loss control consulting work on written accounts, with experience handling the larger and more complex accounts

Technical/Professional Knowledge

• Proficient level of technical and professional skills/knowledge of the loss control/safety area for all types of surveys for all commercial lines and programs;
• In-depth knowledge of operational practices for industrial, construction, institutional, commercial, educational and habitational occupancies;
• Good understanding of commercial insurance coverages;
• Good organizational and time management skills;
• Basic training and presentation skills;
• Good communication skills, both oral and written, to include the ability to develop and present information of varying degrees of complexity in an easily understood manner;
• Excellent customer service skills;
• Excellent analytical and problem-solving skills;
• Good PC skills, with an emphasis on Microsoft Office Suite

JOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act)

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.
• Must have a valid driver's license and be able to operate a motor vehicle.
• Must be able to travel, with overnight stays required.

About Us

Why Choose Penn National Insurance?

At Penn National Insurance, we're on a mission to help people feel secure and make life better when bad things happen . For over 106 years , we've been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.


We're not just a company-we're a community united by our core mission to "Make Life Better." Here, you'll find a place where your professional growth, success and personal well-being are our top priorities.


Your Career Journey: Empowering Your Growth

Your career should be more than just a job-it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We're committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include:

• Benefits and Compensation : Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.
• Flexibility : We offer remote and hybrid work options, flexible scheduling and a "dress-for-your-day" culture.
• Recognition : We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.

Your Employer of Choice: A Legacy of Trust and Strength

Joining Penn National Insurance means becoming part of a company with over a century of experience , built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support.


Your Community: Making an Impact Together

Making life better isn't just our mission-it's a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.

Your Future: Building a Rewarding Career Path

We're not just offering a job; we're providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including:

• Continuing Education Support : Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
• Professional Development Opportunities : Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
• Long-Term Career Focus : With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.

When you join us, you're not just starting a job-you're becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades.

Only candidates from the following states will be considered for opportunities with Penn National Insurance and Inservco Insurance Services: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin - unless specifically stated otherwise in the job posting.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at View phone number on click.appcast.io, or through email.