Area Director of Revenue Management

The role

The Area Director of Revenue Management is responsible for maximizing overall hotel revenue for rooms and food and beverage through the implementation of effective pricing and distribution strategies in large hotels. Out-perform direct competitors by winning market share with rational and competitive pricing, distribution strategy backed by targeted marketing, and careful management hotel inventory to maximize topline revenue and yield high net profits. Manage and oversee revenue management analytic functions to produce reporting that support and evaluate hotel business strategies. Provide guidance and support sales and marketing initiatives that are targeted to meet the needs of the hotel. Produce accurate revenue forecasts that help set hotel goals and outgrow the competition. Display leadership qualities that mentor, develop, and guide hotel team members such as revenue analysts and managers.

Position Responsibilities/Essential Functions

• • Oversee and guide the hotels revenue management and reservation teams to formulate transient and group inventory restrictions and pricing strategies to increase market share and maximize revenues for the hotel.
  • Implement resort sales strategy and pricing recommendations across all channels, Hyatt revenue systems, and market segments.
  • Analyze the results of strategies and tactics deployed on a monthly basis. Provide all communication necessary to resort’s teams, regional teams and ownership groups
  • Responsible for executing Hyatt corporate revenue management initiatives, and maintaining the standards outlined in the Americas Revenue 5. Management Standards and Procedures manual. Manage the relationship with major OTA market managers to ensure that the resort is maximizing revenue and marketing exposure from each of our top partners
  • Create the revenue forecasting process for the resort to ensure that the accuracy of each forecast falls within Hyatt standards. This includes the 11-day, Monthly, and Annual forecast as needed. Prepare the Annual Budget for the resort.
  • Work with the Director of Sales to develop and implement group pricing and inventory strategies for the entire group booking cycle.
  • Develop a pricing strategy for the business/leisure travel sales team based on demand projections and competitive shops. Partner with the Director of Sales to ensure that hotel strategy is implemented on an account-by-account basis.
  • Partner with the resort’s Director of Sales/Marketing to develop and implement the hotel SEO/SEM goals in conjunction with TIG/Milestone. Focus the teams on tactics that produce the highest revenue and return on investment.
  • Facilitate and lead weekly hotel Sales Strategy meetings in accordance with Hyatt Revenue Management standards
  • Facilitate Daily Business Review meetings in accordance with Hyatt Revenue Management standards.
  • Effectively manage and maintain Hyatt revenue management systems including PRO\IDEAS, Thoughtspot, Reserve, Opera, Envision and Passkey in accordance with Hyatt Revenue Management Standards.
  • Coordinate with the Front Office team to maximize revenue from the following programs; Front Desk up-sell programs, sell out management effectiveness.
  • Work closely with the Events to ensure that hotel meeting space is properly utilized to maximize room and food and beverage revenue potential.
  • Represent the hotel by participating in and/or conducting industry functions in the region/state.
  • Develop working relationships with managers in the Group Sales, Event Sales, and Event Planning staff, providing consultation on strategies for booking optimal group and catering business

Core Competencies

Teamwork – Fosters collaborative relationships with other Leadership Committee members and Department Heads in the resort to effectively implement a wide range of revenue strategies. Able to educate others on the resort team on sound revenue management strategies and principles.

Oral and Written Communications – Communicates effectively at all levels both verbally and in writing; responds appropriately to verbal and non-verbal cues; can succinctly get messages across that have the desired effect. Educates team members on the strategies and trends of the resort and local lodging market as a whole.

Leadership - Matches leadership style to the needs of individuals and teams; delegates and provides guidance and coaching accordingly; anticipates and quickly addresses skill or behavioral gaps before they create performance issues; identifies and recognizes good performance; does not tolerate poor performance and works quickly to get employees back on track. Models and expects from others the behaviors identified in Hyatt’s Values and Code of Business Conduct and Ethics.

The hotels

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.

The 193 king room tommie Austin is built for the spirited adventurer. Guest’s will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out.tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by The 5th Street Diner + The Royal Room, a street side concept serving daily fare for locals, residents and guests alike.This mixed-use project will also feature a residential tower – Siena – and 10,000 square feet of retail space.

The benefits & perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

• Minimum of 5 years experience is preferred as a Revenue Manager or Director in hotel revenue management organization.
• Minimum of 1 year preferred leading others in a dynamic team environment
• Minimum of 3 years experience preferred with Excel and related data management systems
• Technically skilled in managing all systems related to Revenue Management. These include but are not limited to Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, Passkey and Cognos or another form of business intelligence tool.
• Intermediate or Expert skill level in the use of the Microsoft Office suite of applications such as Excel, Word, Access, Powerpoint and Outlook
• Requires understanding and analysis of financial statements
• Ability to develop and deliver training materials
• Ability to develop and deliver effective presentations

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status