Customer Support Coordinator

Job Summary

LJ Horizons is seeking a Customer Support Coordinator (Remote) to assist with client communication and coordination in a remote environment.

This role is ideal for individuals who enjoy structured, service-based work.

You will support clients by coordinating personalized arrangements and guiding them through each step of the process.

Key Responsibilities

Assist clients with questions and service-related requests

Coordinate details, timelines, and service updates

Maintain organized client records and documentation

Communicate clearly and consistently with clients

Track progress and follow up as needed

Support a seamless and positive customer experience

Qualifications

Strong interpersonal and communication skills

Highly organized with attention to detail

Ability to manage multiple tasks effectively

Self-motivated and able to work independently

Comfortable learning and using new systems

Customer-facing Experience Preferred

What We Offer

Comprehensive training

Flexible scheduling based on availability and client demand

Opportunities for growth within the organization

Positive and team-focused environment

Access to tools and support for success

Work Environment

Remote position

Flexible schedule based on business needs

Reliable internet connection required

LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. Our remote team is committed to delivering consistent service and clear communication.