Sales Manager

Join to apply for the Sales Manager role at Mayors Jewelers 1 year ago Be among the first 25 applicants Join to apply for the Sales Manager role at Mayors Jewelers Job Objective Acting as a focal point in the business and providing links between sales, operations, and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Showroom business plan; making clear the objectives and required performance keeping all costs and controls within budget. With the support of the Sales Executives, you will be leading and managing a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose. You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day-to-day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Showrooms professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively. Responsibilities You will be a constant role model ensuring that every client – both internal and external – receives the exceptional client service they have come to expect. Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent team work across the Group network. Ensuring profit targets are met Ensuring discounts and costs are kept within budget Achievement of the floor sales targets KPI and department targets Performance management of floor colleagues, providing feedback and development opportunities Delivering an exceptional client service Competitor analysis Representing the Showroom at internal and external meeting Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation Maintaining visual merchandising to company standards Managing the till and associated transactional procedures Participate in, and running floor / showroom training and out of hours meetings and VM changes as required Completion of all training requirements through E learning and other sources Ensuring all team members adhere to the company dress code standards at all times Receive/deliver client repairs and size timepieces when Service Consultants are not available Completions of all duties as assigned by management Experience Knowledge and Skills Required Jewelry or watch product knowledge Advanced selling skills and negotiation skills External Jewelry Or Retail Qualifications Proven track record of sales achievements Proven track record of Management achievements Proven record of inspiring and motivating teams Comfort with high price points Skills Retail management experience ideally within a luxury environment Evidence of performance delivery against sales and process Ability to develop and implement business strategies Ability to manage and deliver operating costs, identifying suitable efficiency improvements Numerate with ability to understand and analyze sales performance Leading, mentoring and coaching of high performing sales teams IT literate with proficiency in POS systems and Microsoft Office Ability to thrive in a fast paced, high volume location. Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Luxury Goods & Jewelry Referrals increase your chances of interviewing at Mayors Jewelers by 2x Sign in to set job alerts for “Sales Manager” roles. Miami, FL $149,133.00-$195,000.00 4 days ago Medley, FL $76,400.00-$127,850.00 4 days ago Miami, FL $52,000.00-$60,000.00 4 days ago Miami, FL $120,000.00-$135,000.00 3 days ago Miami-Fort Lauderdale Area $140,000.00-$155,000.00 2 weeks ago Coral Springs, FL $76,400.00-$127,850.00 4 days ago Miami, FL $94,000.00-$118,000.00 2 weeks ago Territory Sales Manager On Premise-SOUTH FL Fort Lauderdale, FL $150,000.00-$170,000.00 1 day ago Regional Sales Manager - Latin America/Caribbean (Remote) Miami, FL $150,000.00-$170,000.00 23 hours ago Sales Manager - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton Regional Sales Director – East Coast of Florida (Miami to Jacksonville We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr