Client Growth Specialist
Franklin Professionals
Client Growth Specialist
This role supports growth initiatives across assigned industrial market segments by helping drive account development, customer engagement, project follow-up, and sales coordination. It is designed for a polished, persuasive professional who can blend business development support with market analysis, internal collaboration, and customer-facing communication.
The individual in this position will assist with strategic plans, key account activity, quotation and project follow-up, market intelligence, pricing support, and coordination between sales teams and technical/manufacturing resources. The role also supports presentations, trade events, internal knowledge sharing, and regional collaboration across multiple channels serving the Americas.
Core responsibilities include supporting market growth plans and sales objectives for assigned customer segments and channels, assisting with key account coordination, project tracking, quotation follow-up, and customer satisfaction efforts, working closely with market leaders, sales teams, and internal technical resources to advance opportunities, helping adapt global or corporate commercial strategies to fit domestic and regional market needs, monitoring competitor activity, pricing trends, sales data, and other market intelligence, contributing to presentations, sales tools, trade event support, and strategic development initiatives, providing account and project support for selected opportunities, products, or special circumstances, and communicating effectively across internal teams to maintain momentum on strategic priorities and customer requirements.
Preferred background includes an associate degree in engineering, business, sales, or marketing, or a similar mix of education and experience, roughly 3 or more years of related experience in business development, market support, account management, project coordination, or technical sales support, and experience in industrial, technical, capital equipment, or engineered product environments.
Skills and capabilities include fluent spoken and written English and Spanish, strong presentation, communication, and relationship-management skills, a strategic mindset with the ability to translate ideas into action plans and follow-up, proficiency in Microsoft 365 tools, especially Outlook, Teams, Word, Excel, and PowerPoint, being customer-oriented, proactive, resourceful, and comfortable working across departments, and an ability to understand technical applications well enough to support customers and outside sales teams after training.
Work style and functional requirements include travel flexibility, occasional visits to field sites, customer locations, or trade events, office-based work including regular computer use, presentations, communication, and cross-functional coordination, and occasionally handling materials or equipment samples during events or site activity.
$70k - $95k
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