Account Executive

Account ExecutiveWe have multiple openings for Account Executives whose main responsibility will be managing existing client accounts within the following divisions:Event ManagementEvent Management: Venue SourcingHospitality CloudCrowdCompass (Mobile Apps)In this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.What You Will Be DoingIdentify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients' packages), etc.Present products and services information to corporate accountsEnsure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grownWork with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organizationEnsure customer issues are acknowledged and resolved within 24 hoursCall on existing clients in an effort to meet and exceed individual and department revenue expectationsDevelop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accountsSet aggressive goals for annual revenue achievement against each accountAccurately forecast sales opportunities via pipeline reportEffectively and accurately manage personal revenue pipeline to maximize all business opportunitiesMonitor and report sales activity within the systemPerform other duties as assignedWhat You Need for this PositionBachelor's degree is required (strong academic performance is desired)At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environmentMust be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product functionExcellent verbal and written communication skillsHigh degree of computer literacy is a mustThis is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning ServicesAbility to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management softwareExperience selling or managing accounts in SaaS/technology/hospitality space a plusExperience working in the Event Management industry a plus