Digital Manager

Own end-to-end delivery and health of key digital capabilities and processes Translate business requirements into digital requirements and acceptance criteria Partner with designers to develop client journeys Refine scope with Technology teams Guarantee quality through business acceptance testing Ensure successful go-to-market Drive strategy, development, and delivery of Salesforce-based sales enablement solutions and strategic initiatives Lead a cross-functional Agile team delivering CRM capabilities across Global Banking & Markets Partner with business, digital, and technology teams to define priorities and build business cases Manage delivery and ensure solutions are deployed efficiently and within scope Deliver digital software solutions while managing timing, budget, and scope constraints Own operational routines, governance, and best practices Oversee governance, risk management, data use, and client feedback to drive roadmap prioritization Manage project, sprint, and release planning using Agile principles Create presentations and written materials Build and maintain stakeholder and partner relationships Make informed decisions throughout the product development and sustainment lifecycle Requirements 7+ years of relevant experience Experience leading medium-to-large digital, CRM, or Salesforce initiatives Strong ability to manage cross-functional teams and stakeholders in a matrixed environment Proven experience translating business needs into scalable digital solutions Excellent communication, presentation, and executive-facing skills Strong strategic thinking, problem-solving, and decision-making capabilities Ability to manage multiple projects and priorities with a high degree of autonomy Experience building partnerships across business and technology organizations Minimum education requirement: High School Diploma / GED / Secondary School or equivalent FDIC restrictions apply to hiring individuals with certain specified criminal history Ability to work onsite in accordance with the workplace excellence policy if selected Desired: Salesforce CRM and Agentforce experience Desired: Agile delivery experience Desired: Business requirements and process analysis expertise Desired: Knowledge of Global Banking or Markets products and processes Desired: Digital product management and portfolio governance experience Desired: Change management and organizational transformation experience Desired: Global Banking, Markets, or financial services experience Core Competencies Demonstrates expertise in managing end-to-end delivery of Salesforce-based solutions, translating business requirements into digital capabilities, and leading cross-functional Agile teams. Proven ability to drive strategy, manage stakeholder relationships, and ensure successful project execution within scope and budget. Highest-signal resume keywords Salesforce CRM Experience Agile Delivery Experience Digital Product Management Business Requirements Analysis Cross-Functional Team Leadership Hard Skills Digital Solutions Delivery Business Acceptance Testing Project Management Scope Management Risk Management Soft Skills Excellent Communication Skills Strategic Thinking Problem-Solving Decision-Making Stakeholder Relationship Management Industry Keywords Global Banking Markets Financial Services Change Management Organizational Transformation Tools & Technologies Salesforce CRM Systems Agile Methodologies #J-18808-Ljbffr