HVAC Service Technician II

JOB TITLE: HVAC Service Technician II

Reports To: HVAC Service Manager or designated supervisor

The HVAC Service Technician II is a journey-level technician who independently installs, maintains, troubleshoots, and repairs commercial heating, ventilation, air conditioning, boiler, and refrigeration systems. Equipment may include steam and hot-water boilers, pumps, air- and water-cooled chillers, cooling towers, heat exchangers, hydronic air-handling units, hydronic systems, controls, and related accessories. This role applies journey-level technical knowledge to test equipment, analyze operating data, diagnose complex deficiencies, complete repairs, and provide appropriate recommendations to customers.

· Monitor, evaluate, and troubleshoot operating equipment and controls to support safe operation and life-cycle performance.

· Inspect and test systems for compliance with plans and specifications and to detect and locate malfunctions.

· Diagnose customer concerns and discuss system malfunctions to isolate problems or verify that corrective work has resolved them.

· Perform routine repairs to pumps, seals, bearings, piping, tubing, controls, and other HVAC components.

· Test pipe, tubing, joints, and connections for leaks and make or recommend required corrections.

· Adjust system controls to manufacturer-recommended settings and assist with balancing systems.

· Perform preventive and general maintenance, including cleaning, power washing, vacuuming equipment, lubricating parts, and changing filters.

· Install, connect, assemble, position, mount, and adjust HVAC equipment and auxiliary components in accordance with blueprints, specifications, codes, and manufacturer requirements.

· Install, connect, and adjust thermostats, humidistats, timers, piping, tubing, and related controls and accessories.

· Record and report faults, deficiencies, unusual occurrences, completed work, time, and materials on work orders.

· Generate work orders and provide appropriate repair, replacement, and maintenance recommendations to customers.

· Coordinate with repair and maintenance teams and provide task guidance to less-experienced technicians when assigned.

· Comply with company policies, applicable standards and codes, safety procedures, and requirements for maintaining a clean work area.

· Perform other duties as assigned.

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· High school diploma, GED, or equivalent.

· Completion of HVAC, refrigeration, electrical, mechanical, or related technical coursework or apprenticeship training preferred.

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· 3- 5 years of progressively responsible HVAC and refrigeration operation, maintenance, installation, and repair experience, or an equivalent combination of apprenticeship training and journey-level experience.

· Demonstrated journey-level experience independently servicing commercial HVAC systems, boilers, pumps, chillers, cooling towers, heat exchangers, hydronic equipment, controls, and related accessories.

· Valid driver’s license with a driving record that meets company requirements.

· EPA Section 608 certification appropriate to assigned work required.

· Recognized HVAC journeyman license, credential, or equivalent journey-level qualification required where mandated by the applicable jurisdiction, collective bargaining agreement, or assignment.

· Other licenses or certifications may be required based on assignment or jurisdiction.

· Journey-level knowledge of commercial HVAC, boiler, and refrigeration repair, maintenance, installation, commissioning, and operating practices.

· Thorough knowledge of electrical circuits and wiring, motor operating principles, refrigerant practices, hydronic systems, controls, and applicable electrical, mechanical, and safety codes.

· Ability to independently diagnose and resolve complex HVAC, boiler, refrigeration, mechanical, electrical, and control-system problems within the scope of the role.

· Ability to read and interpret blueprints, diagrams, schematics, plans, specifications, manufacturer literature, and written reference materials.

· Ability to perform job-related mathematics, measurements, calculations, and analysis of operating data.

· Proficiency with hand and power tools, electronic and diagnostic tools, recovery equipment, and other HVAC service equipment.

· Ability to plan and complete assigned service work with limited oversight, exercise sound technical judgment, and recognize when escalation is required.

· Ability to communicate effectively with customers and internal team members and clearly explain findings, corrective actions, and recommendations.

This position does not have direct supervisory responsibility. As a journeyman-level technician, the HVAC Service Technician II may provide task-specific direction, technical assistance, and on-the-job training to apprentices or less-experienced technicians as assigned.

The employee must be physically able to operate and learn to use electronic and diagnostic tools, recovery equipment, hand and power tools, and other HVAC equipment. The position requires stooping, kneeling, crouching, climbing, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, seeing, talking, hearing, and repetitive motion. The employee must be able to exert up to 50 pounds of force occasionally and up to 20 pounds frequently. Physical demand requirements are consistent with medium work.

This job is performed at customer locations on HVAC, boiler, and refrigeration equipment in a variety of indoor and outdoor environments. The employee may be exposed to extreme heat or cold, noise, moving equipment, mechanical rooms, rooftops, and other jobsite conditions. Company vehicles may serve as a base of operations. Travel to customer sites and variable work hours may be required.

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees understand the above job description and agree to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employees understand the Company reserves the right to delegate, remove, expand or change all responsibilities. Employees acknowledge that he/she can fulfill the above duties with or without reasonable accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.