Head Stocker

Head Stocker

The Head Stocker is responsible for leading the stocking team to ensure shelves are consistently stocked, organized, and presentation-ready. This role plays a critical part in store operations by supporting inventory flow, maintaining backroom organization, and ensuring a smooth transition of product from delivery to the sales floor.

Stocking Operations

• Oversee daily stocking activities to ensure shelves are fully stocked, faced, and properly organized
• Prioritize workload based on delivery schedules, sales demand, and store needs
• Ensure timely and accurate stocking of merchandise across all departments
• Maintain clean, safe, and organized aisles, coolers, and backroom areas

Inventory & Backroom Management

• Assist with receiving deliveries and verifying shipment accuracy
• Organize backstock for easy access and efficient replenishment
• Monitor out-of-stock items and communicate needs to department managers
• Support inventory control practices to reduce shrink and improve accuracy

Merchandising Support

• Ensure proper product rotation (FIFO) and code date compliance
• Maintain accurate shelf tags, pricing, and signage alignment
• Support display execution, seasonal sets, and promotional merchandising

Team Leadership

• Lead, train, and support stockers to ensure productivity and efficiency
• Delegate tasks and monitor completion of daily assignments
• Provide coaching and feedback to improve performance
• Foster a positive, team-focused work environment

Safety & Compliance

• Follow all company safety procedures and guidelines
• Ensure safe handling of products, equipment, and lifting techniques
• Maintain compliance with store policies and operational standards

Qualifications

• Previous stocking or grocery experience preferred
• Strong organizational and leadership skills
• Ability to work in a fast-paced, physically demanding environment
• Strong attention to detail and time management skills
• Effective communication and teamwork abilities

Working Conditions

• Frequent standing, walking, bending, and lifting up to 50 lbs
• Exposure to varying temperatures (sales floor, cooler, freezer, backroom)
• Flexible schedule including early mornings, evenings, weekends, and holidays

Success Measures

• Shelf in-stock levels and overall store presentation
• Efficiency and accuracy of stocking operations
• Backroom organization and inventory flow
• Team productivity and morale
• Compliance with safety and company standards