Cashier ($17.95/hr) - JW Marriott DC

About Towne Park At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Job Summary The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. Compensation & Schedule Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job‑related skills, experience, education or training, and location. The hourly base pay range for this position is $17.95 per hour. Work Schedule: The work schedule for this position is open availability. Benefits Accident insurance Critical illness insurance Hospital indemnity insurance Telemedicine benefits 401(k) retirement savings plan (eligibility depends on classification, employment length, hours) Seasonal and temporary roles are not eligible for benefits. Responsibilities Maintains pleasant, friendly and professional demeanor with all guests, co‑workers and clients. -20% Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. -20% Maintains accuracy and composure while under pressure. Uses proper phone etiquette, salutation of the day and welcomes guests to the location. -15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. -10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts. -20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged. -20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager. -15% Qualifications Education: High school diploma or general education degree (GED). Work Experience: One to three months related experience and/or training, or equivalent combination of education and experience. Basic Math Skills: Must be able to read and write standard English, comprehend simple instructions, write simple correspondence, present information effectively in one‑on‑one and small group situations, perform basic arithmetic operations, understand 24‑hour and military time, rates applicable to time passed. Authority & Budget Responsibility Job is fairly routine. Incumbent follows established practices and procedures. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. The employee has control over resources available only. Working Conditions & Physical Demands The employee is regularly required to talk or hear. Frequently sits or stands for extended periods, may run, walk, handle objects, reach with hands and arms, climb stairs, balance; may lift up to 50 pounds occasionally. Work performed outdoors for extended periods, including up to entire shift. Employees subject to extreme heat, cold, and other weather conditions. Travel of up to 5% may be required. Equal Opportunity Towne is an affirmative action, equal opportunity and E‑Verify participating employer and encourages applications from all qualified individuals, including those with disabilities and veterans. Towne will consider qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr