Managed Services Leader | Client Success Ops
Airbase
Paylocity is seeking a Manager, Managed Services (Client Services Ops) to lead a team of Account Managers, drive client satisfaction, and ensure retention. You will shape service delivery, coach leaders, and collaborate with cross-functional partners to address complex client needs. This is an on-site role in Schaumburg, IL, with travel up to 25% and a focus on customer excellence. The position requires a Bachelor’s degree and leadership experience in customer service, plus KPIs, payroll/HCM #J-18808-Ljbffr Airbase
$92.5k - $120k
...This role leads a team of Client Contract Managers responsible for executing the... ...with Sales, Client Service, Finance, Legal, and Systems... ...needed. To perform this job successfully, an individual must be able... ...with Sales and Client Service leaders to align on renewal strategy...SuggestedContract workWork at officeLocal areaRemote workWork from homeWorldwide$74.6k - $120k
...during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client... ...complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology...SuggestedFull timeLocal areaRemote workWorldwide- ...across a range of markets, from financial services to healthcare, automotive, agribusiness... ....Job DescriptionAs the Senior Program Manager, Client Operations, for FSD, you will guide... ...provide impactful solutions and ensure successful outcomes.At Experian, we believe great...SuggestedLocal areaRemote work
- Árachas Group, based in Bartlett, IL, is seeking a Commercial Lines Client Service Manager to oversee our service team and ensure operational efficiency. The ideal candidate will have a strong background in commercial insurance and leadership, with the ability to improve...Suggested
- Gallagher, a leader in insurance and risk management, seeks a Client Service Supervisor to lead a team ensuring exceptional service delivery. In this role, you will... ..., you’ll be pivotal in shaping our branch's success. The position offers competitive pay and comprehensive...SuggestedFlexible hours
$129.8k - $181.8k
...Overview This Director of Client Excellence Enablement... ...customers, proactively manage risk, and win complex RFPs and renewals. This leader serves as a trusted... ...Share best practices, success stories, and lessons learned... ...work across sales and service fleets, trucks and equipment...Full timeWork experience placementSummer holidayWork at officeMonday to FridayFlexible hours- ...Manager, Client Services At Wheels, we move businesses forward by delivering experiences our customers... ...for issues that impact the customer's success. Uses discretion to escalate customer issues/employee issues to senior leaders as appropriate. Build and maintain strong...Full timeWork at officeMonday to FridayFlexible hoursShift work
$74.6k - $120k
...Manager Client Services Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering... ...complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with...Local areaWorldwide- Arthur J. Gallagher & Co. in Illinois seeks a Client Service Supervisor to lead a Commercial team delivering high-quality service to clients... ...to the Client Service Director, you will mentor staff, manage renewals, and align efforts with branch strategy to improve retention...
- Gallagher in Rolling Meadows, IL, is seeking a collaborative leader for a hybrid role that supports front-line service teams. You’ll coach 15+ staff, manage performance against KPIs, and drive process improvements while delivering excellent internal and external customer...
- Paylocity is seeking a Manager, Managed Services to lead a team of Account Managers and ensure top-tier client satisfaction at our Schaumburg, IL office. This role requires... ...focus on KPIs, and hands-on coaching to drive successful client outcomes. You will manage escalated...Work at office
$157.1k - $219.9k
...Senior Director of Billing & Client Invoicing We are seeking an experienced... ...within our fleet leasing and services business. This role is... ...2,000 clients and managing 800,000 leased vehicles. Billing... ...employment is contingent on successful completion of drug and background...Full timeContract workWork at officeMonday to Friday3 days per week$157.1k - $219.9k
...Director of Billing & Client Invoicing to lead a critical... ...our fleet leasing and services business. This role is... ...2,000 clients and manages 800,000 leased vehicles... ...with cross-functional leaders to identify, remediate,... ...generation thinking. Customer Success - Ensure that customer...Full timeContract workWork at officeMonday to Friday3 days per week- Paylocity, a leading cloud-based HR and payroll software provider, is seeking a Manager Client Services to lead a high-performing team and ensure exceptional client satisfaction at our Schaumburg, IL office. The role requires a Bachelor’s degree, 2+ years of leadership...
- Fehr Graham, based in Schaumburg, Illinois, seeks a Municipal Senior Project Manager to guide teams and ensure project success. You will serve as the primary client contact, lead proposals, contracts and presentations, and drive business development while managing multi...
$90k - $105k
...to join us?OverviewInfluential, is looking for an experienced Manager, Client Management. As the primary point of contact for campaign... ...throughout the campaign.ResponsibilitiesDriving the overall success of campaigns ranging in budget and complexity for clients across...Temporary workFreelanceWorldwideFlexible hours- ...Gallagher is seeking a Client Service Supervisor to lead a Commercial team in Elk Grove Village, IL. You will mentor a group of client service professionals, oversee renewals, and collaborate with leadership to align team goals with branch strategy. You will drive...
- AIT Worldwide Logistics, INC. seeks a Senior Manager, BPO & Shared Services to lead a global team responsible for outsourced freight back office operations. You will oversee vendor governance, build performance dashboards, and drive continuous improvement across regions...Worldwide
- ...Subscribe to our RSS feeds to receive instant updates as new positions become available. WJW's Client Accounting Services function is organized into two pods, each led by a Manager, Client Accounting Services with its own Senior Accountant. This role leads one such pod and...Contract workWork at office
- ...insurance broker seeks a Commercial Lines Account Manager to manage a book of commercial lines accounts. This role focuses on client service, addressing policy questions, and consulting on risk management. The successful candidate will have a solid background in account...
- ...Introduction At Gallagher, we help clients face risk with confidence because we... ...Future opportunity for a remote Client Service Manager position. While this role is not currently... ...#LI-LO1 About You Skills for Success: ~ Develop professional relationships...Work at officeLocal areaRemote workShift work
- ...is seeking a Senior Director Benefits Ops to lead the Benefits Service, EDI and Implementation teams. This role shapes strategy, ensures client perspectives are addressed, and drives... ...implementations and customer satisfaction. The leader creates scalable delivery, implements...
$138k - $225k
...Party Administration (TPA) services, Electronic Data... ...channel sales strategy. This leader sets the vision and... ...and meet published SLAs. Manage carrier and vendor... ...decision quality, and client experience. Collaborate... ...development/training Proven success of management concepts...Work at officeLocal areaRemote workWorldwide$85k - $150k
...autonomy to reach your goals. EisnerAmper is seeking a Tax Manager to join the Private Client Services (PCS) practice in Elgin, IL.. We are looking for a... ...pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as...Temporary workPrivate practiceWork at officeLocal area- ...organized, motivated Account Services Coordinator to join our team... ...an important part of how our client work gets done. You will... ...Account Executives, Project Managers, Creative team, Logistics, Finance... ...individual, demonstrated success in this role can create a...Full timeFor contractorsImmediate start
- Fehr Graham is seeking a Senior Project Manager in Municipal Engineering to lead client relationships, deliver proposals and manage multi-disciplinary projects from inception to completion. The role emphasizes technical guidance, business development and maintaining high...Full time
- Wheels, Inc. seeks a Director of Client Excellence Enablement in Schaumburg/Alpharetta to drive client health, risk management, and renewal success. You will own the Client Health Scorecard, lead executive reviews, and partner with cross-functional teams to articulate...
- Climate Pros, LLC is seeking a Customer Success Team Lead to backfill the CSM role and coordinate field service, billing, and account support. You will manage daily client interactions, monitor SLA performance, and drive customer satisfaction across national accounts. Responsibilities...
- ...or Atlanta, GA The Customer Success Team Lead is a customer-facing... ...for coordinating field service, billing, account support, compliance... ...Team Lead is responsive to client needs and collaborates... ...assigned as primary account manager for smaller or regional accounts...
- ...Job summaryAs a Client Sales Manager at Transportation One, you’ll lead high-performing Account Management pods focused on growing existing... ...ability to coach and develop high-performing teamsDemonstrated success driving revenue, volume, and margin growth within an...Work at office
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