Administrative Clerk

Job Title

Educational Requirements: High School diploma or equivalent required; BA/BS degree higher preferred. Bachelor 1-3 years of administrative clerk experience with a strong preference for experience in the mental health and substance abuse fields. Must have excellent communication skills both oral and written.

Major Duties And Responsibilities

Receive and answer phone calls in a professional manner and assist callers by providing basic information about the treatment program and its facilities.

Maintain confidentiality of sensitive information

Send and receive emails and faxes

Greet clients in a professional manner, maintaining good customer service for all

Data entry (Excel) (Word Document) (Power Point)

Filing

Tracks reimbursements and office expenditures and reconciling reports.

Independently composes letters, external and internal communication

Knowledge of modern office equipment with computer proficiency

Excellent people skills. Friendly, compassionate, able to understand the difficulties that many clients experience when first entering the program.

Able to multi-task and handle high levels of stress

Communicate with clients, employees, and others to answer questions, address complaints/ Intake Process And any other duties that provided by your

Intake Process for PGIC, INC. and D-Pom, LLC and any other special projects that will be signed by your Supervisor.

Other Position Characteristics

Position requires constant mental alertness, attention to detail, and a high degree of accuracy. An administrative clerk helps a company operate more efficiently by providing assistance and support to other staff. Administrative clerks have good time management and organizational skills.