Business Operations Analyst, NF

Summary

The Business Operations Analyst serves as a key member of the assigned organization's operations team and provides direct support to Program Directors, Program Managers, and other senior staff. They contribute to multiple programs across the assigned organization, focusing on program and project analysis, business operations analysis, financial resource analysis and management, acquisition analysis, human capital analysis, and/or communication and outreach

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Duties

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As a Business Operations Analyst , you will perform the following duties:

• Program and Project Analysis : Serve as a primary point of contact related to assigned projects or programs, ensuring compliance with organizational policies and supporting leadership in planning, organizing, and tracking program objectives and activities.
• Business Process Improvement : Design, evaluate, and optimize strategies for planning, implementing, and monitoring business activities to enhance organizational efficiency and effectiveness. Identify opportunities for continuous improvement in processes, systems, and procedures.
• Analysis and Evaluation: Apply quantitative and qualitative analytical techniques to gather and evaluate information about programs and projects, identify trends and issues, and recommend improvements to enhance organizational effectiveness.
• Monitoring and Reporting : Monitor program and project activities to ensure they meet established guidelines and schedules using relevant tracking and reporting systems.
• Training and Knowledge Sharing: Support the development of training materials and provide coaching and training to staff, communicating effectively to support organizational learning.
• Stakeholder Engagement and Coordination : Establish and maintain productive working relationships with internal and external stakeholders, coordinate activities, and participate in meetings to support organizational goals and decision-making.

Requirements

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Conditions of employment

1. You must be a U.S. citizen.
2. Selectee will be required to have a background investigation prior to onboarding.
3. Selectee may be required to serve a 2-year trial/1-year probationary period.

Additional Requirements:

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade/equivalent.

You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the NSF eRecruit questionnaire and any external assessment that is included.

All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full/blocked, you may not receive important communication that could affect your consideration for this position.

It is NSF policy that personnel employed at, or Intergovernmental Personnel Act (IPA) individuals detailed to, NSF are not permitted to participate in foreign talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General.

NSF has determined that all of its positions are eligible for telework. Work suitable for telework depends on job duties; therefore, employees must receive approval from their supervisor for telework and have a telework agreement in place. Entering into a telework agreement is voluntary.

Qualifications

T o qualify at the GS-11 level , you must have one year of specialized experience equivalent to the GS-9 level in the federal service performing a variety of complex analyses of programs, projects, resources, and/or operations.

OR possess a Ph.D. or equivalent doctoral degree;

OR possess 3 full years of progressively higher-level graduate education leading to such a degree;

OR possess a combination of post-high school education and experience that together meet the qualification requirements for this position.

Examples may include: performing complex qualitative and quantitative analyses including some combination of programs, projects, business operations, financial resources, acquisitions, human capital activities, and/or communication and outreach.

To qualify at the GS-12 grade level, you must have at least one year of specialized experience equivalent to the GS-11 grade level in the federal service performing, leading, and overseeing complex analyses of programs, projects, resources, and operations.

Examples may include: performing, leading, and overseeing qualitative and quantitative analysis activities including some combination of programs, projects, business operations, financial resources, acquisitions, human capital activities, and/or communication and outreach.

Experience refers to paid/unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training/experience that translates directly to paid work. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may be substituted for experience as described in "Qualifications" for the GS-11 grade level. If qualifying based on education, you must submit TRANSCRIPTS (unofficial copies are acceptable) or a DIPLOMA that verifies that the requirement is met.

Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at the GS-12 level.

Additional information

Relocation Expenses not be paid.

Interagency Career Transition Assistance Program (ICTAP)

ICTAP and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least "Very Good" on the assessment. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form.

Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources.

Veterans' Preference:

If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a SF-15 (Application for 10-Point Veteran Preference), DD-214, and official documentation of a compensable service-connected disability of 10% or more or other required documentation as specified on the SF-15.

Reasonable Accommodation (RA) Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This announcement may be used to fill like positions in other organizations within the U.S. National Science Foundation.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.