Front Desk Agent
Part-time
Hilton Garden Inn - Schaumburg, IL
Grow Your Career with Flynn Hospitality At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being “Premier” isn’t just a title. It’s a commitment to excellence in everything we do — from creating memorable guest experiences to fostering a workplace where our people thrive. We’re hiring a Front Desk Agent to join our team. If you’re passionate about hospitality, driven by results, and ready to lead with purpose — we want to meet you. What You’ll Do As a Front Desk Agent, you’ll be responsible for:
- Welcome and check in guests using Hilton or Marriott systems
- Handle reservations, payments, and guest inquiries
- Resolve issues with professionalism and positivity
- Communicate with housekeeping and engineering as needed
- Promote Marriott loyalty programs and upsell amenities
- Friendly, polished customer service skills
- Hotel front desk experience preferred
- Experience with PMS systems like FOSSE a plus
- Ability to multitask and stay calm under pressure
- Open availability for all shifts including overnights
- A welcoming & inclusive team culture
- Industry-leading benefits that support your health, financial goals, and work-life balance
- Competitive pay and recognition for your efforts
- Career growth & training through hands-on learning and mentorship
- Exciting perks like hotel discounts and flexible scheduling
- Education support with training programs
- Retirement savings plans, including a 401(k) with company match
- A strong focus on promoting from within
Vacancy posted a month ago
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