Front Desk Agent
Extended Stay America
Job Description
Job Description
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
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Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties
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Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy
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Approach all encounters with guests and associates in a friendly service oriented manner
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Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
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Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
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Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations
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Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times
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Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met
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Handle requests for information mail and messages in an efficient and courteous manner
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Answer guest inquires about hotel service facilities and hours of operation
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Answer inquiries from guests regarding restaurants transportation entertainment etc
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Establish and maintain good communications and team work with fellow associates and other departments within the hotel
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Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates
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Obtain all necessary information when taking room reservations and follow rate quoting scenario
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Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology
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Have knowledge of and assist in emergency procedures as required
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Handle check-ins and check-outs in a friendly efficient and courteous manner
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Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
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Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms
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Use proper two-way radio etiquette at all times when communicating with other associates
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As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
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Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel
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Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
$18 - $20 per hour
...Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Work Location: Doubletree Schaumburg, 800 National Pkwy, Schaumburg, IL 60173. Job Type: Full-time Pay: $18- $20 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays...SuggestedHourly payFull timeWork at officeMonday to FridayShift workNight shiftWeekend workAtira Hotels
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Highgate Hotels
Bloomingdale, IL16 days ago - ...Bloomingdale 275 Knollwood DriveBloomingdale, IL 60108 Overview The Front Office Agent is responsible for providing attentive, courteous and... ...comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks...SuggestedHourly payWorldwideShift work
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Phenom People
Bloomingdale, IL3 days ago $16 - $35 per hour
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Hanover Park, IL3 days ago- ...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position...Work at officeAll shiftsNight shift
Comfort Inn/Red Roof Inn
Hoffman Estates, IL3 days ago - ...Front Desk Position We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions...Full timeTemporary workWork at officeFlexible hours
United Dental Partners
Arlington Heights, IL4 days ago - ...Red Roof Inn - 2500 Hassell Road - Responsibilities: Greet guests and provide front desk guest services including check-in/check-out, guest requests, and cashier functions; Maintain lobby cleanliness and orderly environment, communicate with housekeeping about room status...Shift work
Red Roof Inn
Hoffman Estates, IL1 day ago $16 per hour
...Job Title: Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure, our team takes pride in creating a warm, efficient, and...Hourly payPart timeLocal areaWeekend workAfternoon shiftemergemarket.com
Schaumburg, IL3 days ago$15 - $15.5 per hour
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home ...Hourly payTemporary workPart timeLocal areaHome officeFlexible hours$19.22 - $26.01 per hour
Patient Registration Location: Schaumburg, Illinois Facility: Ascension Outpatient Center Department: Patient Registration Schedule: Rotating Shift l Full time Salary: $19.22 - $26.01 per hour Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit...Hourly payFull timeLocal areaRotating shiftAscension
Schaumburg, IL3 days ago$16 - $16.5 per hour
...initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move...Hourly payFull timeWork experience placementCasual workLocal areaMarriott International Inc
Lombard, IL1 day ago- ...how a salon operates and prepare to transition into a stylist role once you're licensed. For students who want to grow from the front desk to behind the chair. What are salon owners looking for in a great Receptionist? Warmly greet customers Communicate and...Flexible hours
Great Clips
Bloomingdale, IL3 days ago $23.9 - $29.95 per hour
...Receptionist Qualifications: Minimum 2+ years of recent experience as a receptionist or in a similar front desk or administrative support role. Previous experience in receptionist, administrative, or customer service positions. Strong organizational skills with the ability...Permanent employmentTemporary workWork at officeMonday to FridayAston Carter
Schaumburg, IL1 day ago- ...smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front‑desk environment. Position Highlights Status: Part‑Time Schedule: 3 pm to 11 pm on Thursdays, Fridays, and alternating Saturday &...Full timePart timeWork at officeFlexible hoursWeekend work
Discovery Village Hoffman Estates
Hoffman Estates, IL1 day ago - ...smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment. Position Highlights: Status: Part-Time Schedule: 3 pm to 11 pm on Thursdays, Fridays, and alternating...Full timePart timeWork at officeLocal areaFlexible hoursWeekend work
Discovery Village Hoffman Estates
Hoffman Estates, IL4 days ago $16 - $18 per hour
...Continuous Learning through TAG U How You’ll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental...Full timeFlexible hoursNight shiftAspen Dental
Bloomingdale, IL10 days ago$20 - $21 per hour
...Submission of diploma for the highest level of education obtained will be required). ~1-2 years of customer service or healthcare front office experience preferred. ~ Experience using EMR systems and scheduling platforms strongly preferred. ~ Must meet all...Full timePrivate practiceWork at officePT Solutions Physical Therapy
Bloomingdale, IL2 days ago$18 per hour
...Answers and appropriately triages phone calls ~ Takes payments for visits ~ Printing, scanning, and faxing reports ~ Other front desk responsibilities as assigned ~0-25% Travel Requirements Minimum Education and Experience: High School Diploma or equivalent...Hourly payWell Now Urgent Care
Schaumburg, IL17 days ago$40k - $75k
...focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products....For contractorsFlexible hoursState Farm
Roselle, IL4 days ago$18 per hour
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Schaumburg, IL7 hours ago- ...Front Desk Agent Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. Our service ethos is proactive and holistic, fostering an environment where guests feel truly...Minimum wageWork experience placementLocal areaShift work
$16.12 - $23.21 per hour
...clinical teams during urgent care situations Build rapport and ease patient concerns in real time This isn't a sit-back-and-relax desk jobyou'll be on your feet, thinking fast, and making a real impact. Requirements High School Diploma or GED Strong...Hourly payPart timeReliefLocal areaShift workR1 RCM
Hoffman Estates, IL5 days ago- ...interactions clearly in patient charts. Complete new patient intake and onboarding. Qualifications: Prior dental or medical front office experience preferred. Strong communication and customer service skills. Highly organized with strong attention to...Hourly payFull time
Ligocki Dental Group
Villa Park, IL4 days ago $16.88 per hour
Office Clerical Assistant 194 days yearly, 7 hours per day, Monday to Friday, $16.88 per hour. Excellent benefits. Please see attached job description. Applicants may be required to pass district clerical testing.Hourly payWork at officeMonday to FridayCommunity Consolidated School District #15
Hoffman Estates, IL3 days ago- Bring your organizational skills to a creative team where no two days look the same! We are seeking a reliable and organized Office Assistant to support our interior design team with daily operations and client communication. This role is ideal for someone who enjoys working...Work at office
Corporate Resources
Schaumburg, IL2 days ago - ...Job Description Job Description The Front Desk Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking...
$16 - $17 per hour
...Job Description Job Description The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing...Hourly payFull timeShift workNight shiftWeekend workDay shift- ...overviews and support the Sales team with inquiries • Assist with move-in preparations and marketing materials • Maintain a welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and...Part timeWork at officeShift work
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