Aftermarket Inside Sales Administrator

Join ProMach

Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.

Does this work interest you?

Quest Industrial is a subsidiary of ProMach with production facilities in Monroe and Middleton, WI. Quest is seeking a talented Customer Service Representative (Aftermarket Inside Sales Administrator) responsible for providing administrative and sales support for aftermarket products, services, parts, and equipment. You'll serve as a key point of contact for customers, helping manage quotations, orders, customer inquiries, and sales processes while ensuring a high level of customer satisfaction. In addition to working closely with service teams, operations, and customers, you'll make an impact by supporting revenue growth and long-term customer relationships. This is a unique opportunity to join a growing industry with a promising future. The position can be based onsite in Monroe or Middleton, WI.

If this sounds like you, we want to connect!

2+ years of inside sales, customer service, sales administration, or aftermarket support experience preferred.

Experience in manufacturing, industrial equipment, automotive, heavy equipment, or related industries is a plus.

Experience working with ERP and CRM systems.

Strong customer service and relationship-building skills.

Excellent written and verbal communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong attention to detail and organizational skills.

Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Teams.

Experience with ERP/ CRM systems such as Syteline, Salesforce, preferred.

Problem-solving and analytical skills.

Ability to work independently and collaboratively across departments.

High school diploma or equivalent.

Knowledge of automated packaging equipment is preferred.

What's in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.