Sales Specialist (Part Time)

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated by Dan Meyer and son Nick Meyer. We opened Celina in 2018 and will open Melissa in October 2025. Helping our customer community is our number one priority. Our mission is to be the best at providing the products and services our customers want along with amazing customer service from our knowledgeable associates. We work in a fast‑paced environment and are recruiting associates with positive attitudes, eager to help every customer and to be a part of the team making an impact helping our neighbors with their homes and their projects. Celina Ace Hardware 1371 S. Preston Rd. Celina TX 75009 We are now hiring for Melissa Ace Hardware. Melissa Ace Hardware (Opening October 2025) 2801 McKinney St Melissa TX 75454 Position Summary The primary responsibilities of the Sales Specialist position are to provide amazing customer service, generate sales, provide customers help and product knowledge, and support the store management team’s priorities of the day by always being productive during customer down time completing task work. Additionally, the Sales Specialist will take on skill‑based roles identified below based upon experience and qualifications. Major Responsibilities The major responsibilities for this position include: Come to work as a happy, friendly associate ready to help every customer and associate. Greet customers as they enter your area and help direct by asking "What can I help you find today". Ensure customers receive amazing service, follows the W.O.W. process and standards. Help customers locate merchandising in store, show alternatives if we have, provide help on AceHardware.Com, as well as completing special orders within AceNet. Use radio headset to communicate with other associates in working with customers and business needs. Stay aware of all promotions and advertisements and communicate to customers as appropriate. Takes ownership for assigned roles and performs to highest standards. Become the "go to" specialist for assigned roles below. Execute the daily operational, day‑to‑day tasks and priorities assigned by store management, including: Stocking / Replenishing out of stocks / Processing new truck receipts. Setting planograms, endcaps & displays including signing. Completing price changes which include replacement of bin tags, signing and ticketing as applicable. Setting promotions including signing, completing pricing changes and maintaining shelf labels. Assisting in the training and development of peers with your specialty skills. Participating in the Store Housekeeping Standards "Maintain as We Go", which may include: Taking out the trash, dusting and mopping floors, cleaning restroom, associate room, and cleaning stockroom. Recovering and maintaining merchandising standards, putting away merchandise and facing on shelves / hooks. Retrieving carts from the parking areas and picking up trash outside. Cleaning front patio and Garden Center. Processing new shipments and helping keep the receiving and back stock area clean, organized and safe. Learning and following established safety rules and safe work practices. Reporting accidents immediately to a Manager. Proactively monitoring customers and, if shoplifting is suspected or observed, providing a higher level of service and notifying the MOD via headset radio. Soliciting customers to open an Ace Rewards card, promoting the benefits and future savings potential. Answering customers’ questions, "how to" requests, and providing information on "do it yourself" projects. Learning POS procedures to back up Customer Service Associates and process high value transactions. Completing at least 20 hours of training per year and earning 2 badges per year. Sales Specialists are expected to learn how to assist customers in all areas of the store and then be allowed to specialize in areas they have deep knowledge and skills. Desired Roles & Skills Experience Key Cutting Outdoor Power Tools Electrical Specialist Automotive Key Programming Stihl Trained OPE Specialist Plumbing Specialist Assembly & Delivery Hand & Power Tools Hardware Specialist Glass & Screen Repair Grills & Accessories Paint Sales & Mixing Forklift Operator Plants, Flowers & Shrubs Small Engine Repair Minimum Requirements Education/Training: High School degree, trades experience, some college preferred. Possess a vast product knowledge of hardware related categories/products with a willingness to learn. Previous experience in a retail environment either in sales and merchandising roles. A happy and friendly person with a commitment to service, excellence and helping others. Sales and marketing experience with retail programs, establishing relationships and working with customers. Knowledge and experience working in retail operational computer systems, MS Word and Excel a plus. Commitment to service excellence and customer satisfaction. Team player with excellent interpersonal skills and a strong willingness to learn. Excellent communication skills, organizational ability, high attention to detail, and ability to multi‑task. Ability to work PT flexible hours including weekday shifts, evenings, weekends and holidays to meet the needs of the business. Physical Requirements Must be able to lift 40 to 80 pounds frequently to load and unload customer orders. Ability to stand for an extended period of time. Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, moving and performing all functions as set forth in a retail store. Job responsibilities may change based on the needs of the business. #J-18808-Ljbffr