Administrative Assistant

Administrative Support Specialist

Responsible for administrative, secretarial, and clerical support for multiple Public Works Division Managers and operational staff. This position provides administrative support requiring discretion, initiative, and working knowledge of departmental operations, budgeting processes, procurement procedures, and municipal administrative practices. The position serves as a cross-functional administrative resource and provides support to other Public Works divisions as needed. Work is performed under the general direction of the Operations Support Specialist and Division Managers.

Provides administrative support to the Fleet Division Manager, Street Division Manager, and Solid Waste Division Manager and administrative support across multiple Public Works divisions to ensure continuity of operations. Assists Division Managers, Superintendents, Foremen, and field personnel with administrative and operational support activities. Coordinates, prepares, and distributes correspondence, reports, presentations, memoranda, and other departmental documents. Conducts research and gathers information for special projects, reports, and presentations. Reviews documents, reports, records, and correspondence for completeness, accuracy, and compliance with departmental standards, policies, and procedures. Maintains departmental files, records, and documentation in accordance with established retention requirements. Serves as a knowledgeable resource to staff by providing guidance on administrative procedures, departmental processes, and Public Works operations, programs, and services. Maintains working knowledge of departmental software systems, administrative procedures, and operational practices. Utilizes OpenGov (Cartegraph), New World, NeoGov, Municode and other departmental systems to support operational continuity. Assists with preparation, monitoring, and development of annual budget presentations and supporting materials of division budgets for Fleet, Street, and Solid Waste operations. Prepares and enters budget data including personnel costs, wages, benefits, longevity, retirement contributions, pension obligations, revenues, expenditures, and internal service charges. Monitors budget activity and prepares financial reports along with all required supporting documentation. Coordinates with Finance and Budget staff to ensure accurate budget preparation, timely reporting, and proper execution of financial transactions. Maintains financial records and documentation in accordance with City policies and accounting practices. Processes agenda reports and supporting documentation through designated municipal software systems. Maintains and updates Public Works webpages for assigned divisions. Publishes public notices, service alerts, informational materials, holiday schedules, press releases, and other public communications. Provides backup coverage for clerical and administrative personnel throughout the Public Works Department during employee absences, vacations, training or other staffing shortages. Assists with telephone coverage, customer service inquiries, dispatch support, work order processing, service requests, and related administrative functions.

Combination of education and experience equivalent to an Associate's degree in Business Administration or related field. Four (4) years of progressively responsible administrative support experience; or any combination of education, training, and experience that provides the required knowledge, skills and abilities. Candidate must possess or have the ability to obtain valid Montana driver's license.