General Manager

Job Overview

Job Location: Lone Tree, CO 80124
Position Type: Full Time
Salary Range: $23.00 - $27.00 per hour
Job Category: Jimmy John's General Manager

Responsibilities

• Manages a staff of approximately 3 to 50 employees (over 50 hours of labor each week).
• Assigns, oversees, and evaluates work, including schedule management and ensuring the store is staffed; recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new and existing employees.
• Delegates and is responsible for ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies to minimize waste or theft.
• Supervises preparation, sales, and service of food.
• Forecasts food items and estimates consumption per shift to avoid shortages and set up for success.
• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees closing procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of cash drawers at all times during the shift.
• Receives and stores product.
• Audits previous shift’s systems and procedures for 100% integrity and completeness.
• Completes preventive maintenance and upkeep on store equipment and supplies.
• Performs other related duties as requested.
• Supervises entire management team of the enterprise, including weekly manager meetings.
• Identifies talent and develops team to management positions.
• Administers performance reviews on management team.
• Manages the Profit and Loss statement and identifies issues to reach and exceed goals.
• Actively promotes a positive, productive work environment and removes threats to culture to increase retention.
• Responsible for entire hiring process: reviewing applications, scheduling and conducting interviews, making offers.
• Displays a sense of urgency in all tasks.

Skills & Abilities

• Must be at least 18 years of age and able to work 40+ hour weeks.
• Basic understanding of Microsoft Word, Excel, Outlook, and Adobe Acrobat.
• Ability to handle fast‑paced and high‑stress store situations.
• Organize and establish priorities with minimal supervision.
• Ability to provide feedback and recommendations on store and employee performance.

Requirements

• Willing to work evenings, holidays, and weekends as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Ability to handle stress and a high‑volume enterprise.
• Training: R2R Training, Restaurant Safety Training Program, Shift Manager FT Training, Assistant Manager Training, Food Safety FT Training, General Manager Training, Corporate Certification.

Qualifications

As a General Manager, you’ll lead the charge in delivering an exceptional customer experience while driving the success of your store. You are the face of the brand—setting the tone for a fast, friendly, and high‑performing environment where both customers and team members thrive. From overseeing daily operations to developing your team, you’ll ensure every sandwich is made right and every guest leaves satisfied.

Benefits

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Retirement plan with employer match
• Paid Time Off
• Paid Sick Leave