Director of Household Operations

Private UHNW Family in Palm Beach, FL Seeking a Director of Household Operations

Position: Full-Time Live-Out Director of Household Operations



Schedule: Full-time, typically 40–60 hours per week, depending on the family's schedule, travel, and events



Salary: $100,000+ per year, depending on experience



Start Date: ASAP / Flexible for the right fit



Relocation: No – local Palm Beach candidates preferred

About the Family

A private Ultra High Net Worth family based primarily in Palm Beach, Florida is seeking an experienced Director of Household Operations to oversee the daily operations, staffing, budgets, and logistics of two luxury residences located in Palm Beach, FL and Mt. Kisco, NY .

This is a senior leadership position for a highly organized, service-oriented professional who thrives in a fast-paced private household environment. The Director of Household Operations will serve as the primary liaison between the family and household staff, ensuring both residences operate seamlessly year-round. While Palm Beach will serve as the primary home base, regular travel to the family's New York residence is required during their seasonal stay and for special events.

The ideal candidate is proactive, detail-oriented, discreet, and capable of anticipating the family's needs while maintaining the highest standards of household operations.

Children: Not specified



Home Size: Two luxury private residences (Palm Beach, FL and Mt. Kisco, NY)



Pets: Not specified



Household Staff: Multiple household staff across both properties

Responsibilities

• Oversee the day-to-day operations of both residences, ensuring each home runs efficiently and to the family's standards
• Serve as the primary point of contact for all household staff across both properties
• Create and manage staff schedules to ensure appropriate daily coverage and support for family travel and special events
• Oversee staff PTO requests, scheduling, and overall workforce planning
• Monitor staff hours and overtime to ensure accurate tracking and efficient labor management
• Assist with hiring coordination, onboarding, training, and performance management of household staff in partnership with the family
• Coordinate staffing for dinners, entertaining, and special events, including arranging temporary staff and private chefs as needed
• Manage vendor relationships, service providers, and household contractors
• Oversee petty cash and household budgets while maintaining accurate expense records and financial reporting
• Monitor household purchasing and ensure expenses remain within budget guidelines
• Identify operational issues proactively and implement effective solutions
• Maintain exceptional standards for cleanliness, organization, and household service across both properties
• Travel to the family's Mt. Kisco, NY residence as needed during seasonal occupancy and for household transitions or events

Ideal Candidate & Personality

The ideal candidate is an experienced household executive who is highly organized, detail-oriented, and confident managing multiple staff members and luxury residences. They possess exceptional leadership skills, financial acumen, and the ability to remain calm and solutions-focused in a dynamic environment.

The family is seeking someone who is professional, discreet, trustworthy, and capable of anticipating needs before they arise. Strong communication skills, sound judgment, and a hands-on leadership style are essential. This is a long-term opportunity for someone who takes pride in delivering exceptional service and maintaining the highest standards of household management.

Requirements

• Prior experience as a Director of Household Operations, Estate Manager, Household Manager, or similar leadership role within a UHNW private household
• Experience managing multiple residences and household staff
• Strong knowledge of household budgeting, petty cash management, payroll, scheduling, and expense tracking
• Proven leadership, organizational, and communication skills
• Experience coordinating vendors, contractors, and event staffing
• High level of discretion, professionalism, and confidentiality
• Flexible schedule with the ability to work additional hours during busy periods or special events
• Must reside in or near the Palm Beach, FL area
• Willingness to travel regularly to Mt. Kisco, NY
• Valid driver's license and reliable transportation preferred
• Excellent references
• Legal to work in the United States