Shift Lead - Walgreens - Chicago

Skills for Chicago

Is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area. To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed.

Walgreens

As America’s most loved pharmacy, health, and beauty company, Walgreens' purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico, and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 9 million customers each day.

Job Highlights

• Open and close the store in the absence of management, manage cash handling procedures, oversee daily readiness of sales floor and stockroom, and receive vendor deliveries  
• Deliver exceptional customer service by engaging with customers, resolving issues, and modeling service best practices to team members  
• Support store operations by processing returns, handling register transactions, maintaining accurate inventory, executing resets and signage updates, and ensuring compliance with pricing and product placement standards  
• Assist with training, coaching, and communication among team members, act as liaison in management’s absence, and report customer concerns or disciplinary issues  
• Complete assigned administrative tasks including bookkeeping, maintenance requests, system updates, and adherence to regulatory and company policies  

Candidate Profile

• 1+ year of leadership, supervisory, or retail key holder experience is required  
• Must be willing to work a flexible schedule, including evenings and weekends  
• Knowledge of store inventory control is preferred  
• Relevant soft skills include strong customer service and teamwork  
• Must pass an online multiple choice assessment  

Additional Information

• Walgreens offers employee discounts, transportation benefits, and wellness resources (e.g., flu shots) 

Location

Chicago

Benefits

Dental;Medical;Retirement/401K;Vacation;Other Benefits -