Human Resource Generalist

Human Resources Generalist

Detail-oriented HR Generalist seeking to leverage strong knowledge of benefits administration to enhance employee well-being and support organizational goals. Committed to managing comprehensive benefits programs, ensuring compliance, improving employee understanding of available resources, and delivering responsive support that strengthens engagement, retention, and overall workplace satisfaction.

Minimum Qualifications

• Certificate in Human Resources Management (copy required)
• High School Diploma or equivalent (copy required)
• Valid NYS Driver's License (copy required)
• Annual Physical (required within 1 month of initial hire date)
• Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental, and sexual identities. Must have the ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth.

Preferred Qualifications

• Knowledge of Microsoft Office Suite
• Knowledge of ADP Systems, Lotus Notes
• Degree in Human Resources Management or related field

Requirements

Must successfully complete all required background checks:

• NYS Statewide Central Register of Child Abuse and Maltreatment (SCR)
• Multi-State Sex Offender Registry (SOR)
• NYS Division of Criminal Justice Services (DCJS) fingerprinting
• NYS Justice Center Staff Exclusion List (SEL)
• NYS OMIG Medicaid Exclusion List
• Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable)
• NYS License Event Notification Service (LENS)
• Office of Inspector General (OIG)

Hours

• Monday through Friday, 8:00 AM - 5:00 PM
• Must be flexible to meet the needs of the program

Salary

• $26.00-$33.25/hour

Duties and Responsibilities

1. Insurance (Health, Dental, Life, Flex Spending):
   • Contact employees monthly to sign up for benefits. Process enrollment forms, input into ADP, and forward on to payroll.
   • Function as an information resource for employee questions regarding benefits. Act as a liaison between insurance companies and employees.
   • Process monthly insurance bills; interact with Accounting Department to complete payment.
   • Notify employees of all Open Enrollment opportunities.
   • Process and gather 5500 documents.
   • Track and process Medical "Opt Out" for Non-Union and Union (twice a year).
2. Worker's Compensation, Disability and Other Leaves:
   • Process all accident reports for employees injured on the job. Complete the necessary paperwork and send to Worker's Comp carrier. Obtain follow up information when required. Act as liaison between Worker's Comp carrier and employees. Track information and process leave time.
   • Assist employees regarding disability claims and/or FMLA requests. Adhere to contractual language regarding leave of absences. Act as liaison between disability carrier and employees. Track information and process leave time.
3. 401K Plan:
   • Explain 401K plan and sign-up eligible employees. Assist employees with requests for percentage changes, loans, beneficiary changes, etc. Act as liaison between Empower and employees.
4. Payroll:
   • Process Union contract raises in ADP.
   • Process Non-Union raises (when given in mass) in ADP.
5. Recruitment:
   • Provide support to the HR Assistant Director, HR Assistant and Director of Training in the recruitment of entry-level frontline staff.
   • Participate in staff recruitment through job fairs, events, etc.
   • Develop and implement retention strategies to reduce turnover and enhance employee satisfaction.
6. Employee Relations:
   • Serve as a point of contact for employee concerns and issues, providing guidance and resolution.
7. Human Resources Operations:
   • Assist with oversight of and administrative responsibility of the Human Resources Policy and Procedures.
   • Assist with creating and updating policies and procedures as needed or directed.
8. Labor Laws:
   • Assist in monitoring, educating, and supporting middle management staff in fair and consistent interpretation of laws and appropriate response to labor issues.
9. State & Federal Reporting:
   • Assist the Director and Assistant Director of Human Resources in the completion of mandated reporting.
10. Department of Labor:
    • Handle unemployment claims, and related tasks including preparing for and acting as the Agency's representative at unemployment hearings.
11. Perform other duties as assigned by the Director of Human Resources and Assistant Director of Human Resources.
12. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency for Children's Services. This includes but is not limited to, a review of The William George Agency's Safety Policy and attending all required safety-related training.
13. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

Department

Human Resources

Position Level

Responsible to the Assistant Director of Human Resources

The William George Agency for Children's Services is located on 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues. Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth.

The William George Agency for Children's Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description.

Outstanding Benefits Package

Working at The William George Agency for Children's Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance.