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Onsite IT Service Technician- Columbus, Ohio

$28 per hour

Insight

Requisition Number: 106920

Onsite IT Service Technician- Columbus Ohio

Location: Columbus Ohio

Scheduled: Monday through Friday (normal business hours)

Pay: Depending on experience the hourly pay is up to $28.00 full benefits

Requirement: Must be able to pass a background check and drug screening

Insight at a Glance

  • 14000 engaged teammates globally
  • $8.2 billion in revenue in 2025
  • Certified as a Great Place to work in 9 Countries in 2025
  • Fortune 500 Company (No. 447) in 2025
  • Received 25 industry and partner awards in the past year
  • $1.4M total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud data AI cybersecurity and intelligent edge we guide organizations through complex digital decisions.

As a Service Technician you are responsible for the Stockroom Repair service level agreement (SLA). Repairs are completed once the machine is in full operational order and has a valid base image. We will count on you to be responsible forfollowing Asset Management protocols and deliverables.

Along the way you will get to:

  • Imaging laptop and desktop devices
  • Perform break-fix repair as needed.
  • Ticket queuemanagements Technicians are expected to manage their ticket queue and coordinate work accordingly and close ticketsona timelymanner with proper notes.
  • Ticket notation Technicians are expected tonote their ticketsutilizingthe note template provided.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger heart and harmony to Insight your potential will be met with continuous opportunities to upskill earn promotions and elevate your career.

What were looking for:

  • Minimum 3 years relative working experience
  • Service Now ticketingexperience
  • Ability to repair laptop and desktop units.
  • Ability to work independently.

What you can expect
Were legendary for taking care of you your family and to help you engage with your local community. We want you to enjoy a full meaningful life and own your career at Insight.

But what really sets us apart are our core values of Hunger Heart and Harmony which guide everything we do from building relationships with teammates partners and clients to making a positive impact in our communities.

Join us today your ambITious journey starts here.

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight we celebrate diversity of skills and experience so even if you dont feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate and recruiters or agencies who submit candidates for this position without a prior written vendor agreement will not be eligible for any form of compensation even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position click here .

Insight is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation or any other characteristic protected by law.

Posting Notes:ColumbusOhio (US-OH)United States (US)IT Infrastructure & Support NoneUS - Columbus OH

Required Experience:

IC

Vacancy posted 1 day ago
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