Product Marketing Senior Manager

Senior Consultant - Life Sciences Events Management Software Implementation

Team: Professional Services

City: Chicago

State: IL

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Senior Consultant, you will play a pivotal role in driving Implementation Excellence for our life sciences customers. Focused on our Vault CRM Events Management application, you will deliver structured, compliant, and end-to-end event management solutions—ranging from speaker programs and advisory boards to roundtables and fee-for-service activities.

In alignment with our Services Vision, you will be deeply skilled in leveraging the Vault Platform. You will use technology enablement, automation tools, and prescriptive, packaged solutions to make implementations faster, more precise, and highly efficient. Guided by our core values—Customer Success, Do the Right Thing, Employee Success, and Speed—you will ensure our products are implemented the right way, used the right way, and deliver increasing value over time.

What You'll Do

• Prescriptive Advisory: Lead discovery and design sessions with a "Keep It Simple" mindset. Act as a trusted advisor, guiding customers toward standard capabilities and configurable guardrails rather than over-customized setups.
• Implementation Excellence: Lead and execute software implementations using prescribed best practices, standardized packages, and automation tools to deliver fast, high-quality, and cost-effective deployments.
• Technology-Enabled Delivery: Develop deep proficiency in the Vault Platform and Vault CRM Events Management. Use platform capabilities and delivery tools to configure solutions, manage data migration, and execute validation with speed and accuracy.
• Ecosystem Integration: Guide customers in unifying their complete event lifecycle—from planning and speaker management to budget tracking, content distribution (PromoMats), attendee reconciliation (OpenData or other relevant source), and compliance reporting.
• Cross-Functional Alignment ("Two in a Box"): Work in close alignment with Strategy, Product Management, Solution Consulting, and Account Partners to ensure smooth project handoffs, contribute to Key Projects, and feed real-world feedback back into product direction.
• Operational Excellence & Execution: Take individual accountability for project deliverables, manage execution risks proactively, and maintain focus and intensity to achieve project milestones.
• Long-Term Customer Success: Deliver deeply appreciated services that establish strong foundations for post-implementation adoption, user sophistication, and enduring customer relationships.
• Team Mentorship: Provide leadership to team members on the team to improve employee and customer success.

Requirements

• Relevant Experience: 6+ years of experience leading and delivering enterprise SaaS/Cloud implementations of event management solutions.
• Domain & Technical Aptitude: Understanding of Life Sciences commercial event operations (speaker programs, advisory boards, transparency reporting) and strong technical affinity for cloud platforms, workflow engines, and data integration patterns.
• Consultative & Presentation Skills: Proven ability to lead customer discovery workshops, communicate complex architectural ideas simply, and challenge customers constructively to design the solution they need.
• Execution & Focus: Self-starter with a track record of operational discipline, high attention to detail, and a commitment to incremental progress delivered with speed and quality.
• Travel: Willingness to travel up to 25–30% as required for key project milestones and customer discovery.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on click.appcast.io.

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A Different Kind of Company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests.

What Sets Us Apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests.

Veeva's public benefit purpose is