Group Reservation Coordinator (Full Time) *Free Parking*
Hampton Inn by Hilton Augusta
Group Reservation Coordinator
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Group Reservation Coordinator, you're not just supporting the hotel's group booking process you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Process group reservations: Coordinate group booking details, including rooming lists, suites, event resumes, and billing requirements.
- Ensure seamless communication: Act as a liaison to verify and relay reservation information between internal and external stakeholders, including meeting planners, housing bureaus, convention teams, and the front office
- Provide exceptional customer service: Respond promptly and professionally to inquiries from clients, guests, and team members
- Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments
- Provide administrative support: Assist department managers with clerical work such as word processing, data entry, filing, and copying
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to staywe're a great place to work.
Hampton Inn by Hilton AugustaVacancy posted 5 days ago
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