Outside Sales and Marketing Representative

Job Description

Job Description

Do you love working with people and educating them? Do you want to be a leader in a great company?
Then don’t miss your chance to join our Franchise as a new Outside Sales and Marketing Rep. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, commission, and the opportunity to learn and grow.

Job Description: 
We are seeking a driven, personable, and goal-oriented Outside Sales and Marketing Representative to join our team. This role is responsible for growing brand awareness, generating new business, and maintaining relationships with key referral sources within assigned territories. You will be the face of the company in the field—developing leads, nurturing customer connections, and promoting our full line of restoration and cleaning services.

Responsibilities:

• Proactively seek out and establish relationships with potential clients, referral sources (like insurance agents, property managers, hospitals, etc.), and commercial accounts. 
• Build and maintain strong, long-term client relationships.
• Serve as the main point of contact for assigned accounts.
• Follow up regularly to ensure customer satisfaction and identify new opportunities.
• Complete annual marketing needs assessment: including planning CE classes, planning lunch-and-learns, scheduling the budget, and developing action plans for centers of influence (COIs)
• Represent the company professionally in the community.
• Educate clients and prospects about company services, specializations, and value-added solutions.
• Deliver marketing materials and branded promotional items.
• Attend networking events to promote services. 
• Identify and establish revenue, collection, and activity goals
• Compare past and projected revenues to marketing goals
• Increase sales revenue and achieve sales goals
• Maintain a consistent route or schedule to maximize face-to-face visibility in key areas or industries.
• Track visits, leads, and follow-ups in CRM or tracking systems.
• Identify underserved areas or industries within the assigned territory.
• Attend, host, or sponsor local events, expos, trade shows, and community activities.
• Coordinate and set up booths, presentations, and branded experiences.
  Evaluate sales and marketing performance
• Manage and improve customer satisfaction, including the resolution of any customer complaints.

Qualifications:

• 1+ years sales, marketing, or customer service experience, with demonstrated history of sales ability and growth
• Excellent communication, presentation, and interpersonal skills 
• Experience in building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Ability to meet people in new or difficult situations and build rapport
• Capability to work in a fast-paced, team-oriented office environment while being self-motivated, goal-oriented, and able to multi-task
• Experience with professional sales or marketing associations, a plus
• Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Flexible work from home options available.