Director of Operations

Director of Operations

RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations.

Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale.

Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance.

Join us as we head into one of the most exciting eras in the live entertainment industry!

Position Summary

The Regional Director of Operations is responsible for the strategic leadership, operational management, and overall success of live events within a specific geographical region. This role requires a dynamic leader with a proven track record in live events, excellent business acumen, and the ability to foster strong relationships with team members, clients, and stakeholders.

Key Responsibilities

Support Services Management:

• Lead the support team in providing exceptional service to internal stakeholders and external clients.
• Develop and implement support strategies to ensure seamless operations during concert productions.
• Monitor and optimize support processes, ensuring efficiency and high service standards.

Change Management:

• Design and execute change management strategies to support company-wide initiatives.
• Collaborate with cross-functional teams to manage the impact of organizational changes.
• Communicate effectively to ensure all stakeholders are informed and engaged throughout the change process.

Corporate Training:

• Develop and deliver comprehensive training programs for employees at all levels.
• Ensure training programs align with the company's strategic goals and enhance employee performance.
• Assess training needs and evaluate program effectiveness, making continuous improvements.

Leadership and Collaboration:

• Lead and mentor a team of support, change management, and training professionals.
• Foster a culture of continuous improvement, innovation, and collaboration.
• Work closely with senior leadership to align support, change management, and training efforts with overall business objectives.

Professional & Personal Qualifications

• Bachelor's degree in business administration, Event Management, Marketing, or a related field (Master's preferred).
• Minimum of 10 years of experience in the live event industry, with at least 5 years in a senior leadership role.
• Proven experience in strategic planning, budget management, and team leadership.
• Strong network and relationships within the live event industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to travel frequently within the region as required.

Key Competencies

• Strategic Thinking
• Leadership and Team Development
• Financial Acumen
• Client Relationship Management
• Innovation and Creativity
• Problem Solving and Decision Making

Skills & Competencies

• Strong [e.g., analytical, organizational, leadership] skills
• Proficiency in [software/systems]
• Excellent [communication/presentation/collaboration] abilities
• Ability to [problem-solve, manage deadlines, adapt to change]

Benefits

• Competitive salary
• Comprehensive health, dental, and vision insurance
• 401(k)
• Opportunities for professional development and advancement
• Flexible work arrangements

Locations

Las Vegas, NV

Miami, FL

Atlanta, GA

Minneapolis, MN

New Orleans, LA

Don't see your city on the list? That doesn't mean you can't be! Apply today - we're excited to connect with talent from everywhere.

Equal Employment Opportunity

RockForce strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, RockForce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, RockForce also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. RockForce reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. RockForce may require an employee to perform duties outside his/her normal description.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.