Service Advisor

$64k - $90k

Lithia Motors

Utica, NY

Dealership:
L0742 Don's Ford

Don's Ford of Utica

NOW HIRING: AUTOMOTIVE SERVICE ADVISORS

Schedule: Open availability required, including Saturdays

If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships.

What You'll Do

Act as the primary liaison between customers and technicians
Identify vehicle concerns and recommend appropriate services
Prepare accurate estimates for parts, labor, and repairs
Write and manage repair orders (ROs) from start to finish
Communicate additional service needs based on inspections
Verify and process warranty and service contract coverage
Keep customers informed on timelines, costs, and service updates

What We're Looking For

Previous Service Advisor experience preferred
Automotive technician background is a plus
Strong communication and customer service skills
Solid understanding of vehicle systems and maintenance
Team-oriented mindset with a drive to succeed
Valid driver's license and clean driving record

Compensation

$64,000 - $90,000 annually
(Earnings based on performance, experience, and commission)

Benefits

Medical, Dental, and Vision coverage
Paid Time Off & Holidays
401(k) with company participation
Employee Stock Purchase Plan
Paid Life Insurance & Disability coverage
Ongoing training through Lithia Learning Center
Vehicle purchase discounts & wellness programs

Requirements: High school diploma (or equivalent), 18+

We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.

Apply

Vacancy posted 1 day ago

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